Patient Appointment Scheduler- remote work option available

Talentify.io; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

Join a leading healthcare organization as a Patient Appointment Scheduler, where you'll be responsible for scheduling appointments and providing stellar customer service in a supportive, collaborative environment. You'll manage a high volume of calls while utilizing critical thinking and maintaining accuracy, all while working with a mission-driven team. This full-time opportunity offers competitive pay and flexible work arrangements, aiming to enhance patient experiences across diverse medical practices.

Benefits

Comprehensive Medical, Dental, & Vision Benefits

Employer Funded Pension Plan

Paid Time Off

Flexible Work Arrangements

Opportunities for Continued Education and Training

Qualifications

• Minimum of three years experience in customer service or call center position, preferably in healthcare.
• Typing speed of 35 words per minute minimum.
• Ability to work with diverse groups under stressful conditions.

Responsibilities

• Schedule patients for appointments with multiple specialty practices.
• Handle inbound and outbound calls in a high call volume environment.
• Maintain excellent customer service standards.

Skills

Customer Service

Critical Thinking

Multitasking

Knowledge of Medical Terminology

Education

High School Diploma or Equivalent

Associate's Degree or Continued Administrative Education

Tools

Microsoft Software Applications

Job description

Patient Appointment Scheduler- remote work option available

Pay Competitive

Employment type Full-Time

Job Description

Req#: 150624 Employer Industry: Healthcare

Why consider this job opportunity:
- Comprehensive Medical, Dental, & Vision Benefits
- Employer Funded Pension Plan, vested after five years (Voluntary 403B)
- Paid Time Off (accrued from day one)
- Flexible Work Arrangements/Schedules, including Remote Work Options
- Opportunities for continued education and training
- Supportive and collaborative work environment within a mission-driven health system

What to Expect (Job Responsibilities):
- Schedule patients for appointments with multiple specialty practices across a wide geographic range
- Handle inbound and outbound calls in a high call volume environment
- Utilize critical thinking skills to resolve customer inquiries effectively
- Maintain excellent customer service standards, with a focus on being customer-driven
- Process a high volume of calls while multitasking in a technologically intensive environment

What is Required (Qualifications):
- High school diploma or equivalent required; Associate's Degree or continued administrative education preferred
- Minimum of three years of experience in a customer service or call center position, preferably in healthcare
- Minimum typing speed of 35 words per minute
- Ability to work with diverse groups under stressful conditions
- Knowledge of medical terminology and Microsoft software applications preferred

How to Stand Out (Preferred Qualifications):
- Bilingual proficiency is preferred
- Experience in a healthcare-related customer service role
- Familiarity with high-volume call center operations
- Strong understanding of medical terminology

#Healthcare #CustomerService #CareerOpportunity #FlexibleWork #TrainingProvided

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