Appointment Scheduler/HR (Brownsville)

MAGNET HR GROUP LLC.; Brownsville (TX); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading company in HR services is seeking a passionate individual for a remote sales support position. You will engage with customers through outbound calls, assist in preparing sales documentation, and build relationships with potential clients. Strong communication skills are essential, along with experience in sales or customer service. This role promotes networking and relationship-building as vital for career growth.

Qualifications

• Bachelor’s degree preferred in Communications, Marketing or Business Administration.
• 2+ years outbound calls experience required in sales or customer service.
• Good phone etiquette and appointment setter skills.

Responsibilities

• Outbound calls to offer services and get feedback from prospects.
• Assist sales team with quotes, proposals, and contracts.
• Build relationships with customers and follow up on needs.

Skills

Communication

Interpersonal Skills

Attention to Detail

Customer Focus

Multitasking

Education

Bachelor’s degree in Communications

Marketing Degree

Business Administration Degree

Tools

CRM Software

Sales Software

Excel

Job description

Hours 8:30am – 5:00pm Central Standard Time, MUST have clear English and stable internet connection. Must LOVE talking to people and building relationships, stayingfocused and meet weekly goals in closing new business. Remote Position

1. Prospect and Customer Interaction:

• • Outbound Calls to offer services and products as well as fact finding getting feedback from prospect. Greet and assist customers in a courteous and professional manner.
  • Contact prospect over the phone, or via email.
  • Provide product information and assistance to prospect.

1. Sales Support:

• • Assist the sales team in preparing quotes, proposals, and contracts.
  • Maintain and update prospect databases and records.
  • Monitor and manage inventory levels as needed.
  • Professional Networking Required via Linked In
  • Meet Outbound call goals
  • Experience with Social Media Marketing and Content Creation on Facebook, Linked In and Instagram.

1. Prospect & Customer Relationship Management:

• • Build and maintain positive relationships with customers.
  • Follow up with customers to ensure their needs are met and resolve any issues or concerns.
  • Assist in managing customer feedback and reviews.

1. Product Knowledge:

• • Stay informed about the company's products and services to provide accurate information to customers.
  • Train and educate new sales team members on product details.

1. Reporting:

• • Prepare regular sales reports and performance analysis for the sales team and management weekly.

Qualifications:

• Bachelor’s degree Required in Communications, Marketing or Business Administration preferred but not required
• Strong communication and interpersonal skills.
• Attention to detail and accuracy.
• Proficiency in using CRM software and sales software/tools, excel
• Ability to multitask and prioritize tasks effectively.
• Customer-focused with a positive attitude.
• Sales or customer service experience with a minimum of 2 year’s outbound calls experience
• Building relationships with potential clients
• Good phone etiquette and appointment setter skills

Remember that networking and marketing calls is not just about making connections but also about nurturing and leveraging those connections over time. It can be a powerful tool for career growth and personal development