Appointment Coordinator - Urology

Marshfield Clinic; Town of Minocqua (WI); On-site; USD 30,000 - 40,000; Part time

Job summary

Join a leading healthcare provider as an Appointment Coordinator in Urology. This role involves assisting patients and customers with scheduling needs while adhering to high customer service standards. Ideal candidates will possess strong communication skills and a customer-focused mindset. The position offers a supportive environment where innovation and teamwork thrive.

Qualifications

• Excellent written and verbal communication skills required.
• Six months' experience in a healthcare facility preferred.

Responsibilities

• Initial contact for patients and customers via phone and in-person.
• Schedule appointments with healthcare providers based on patient needs.

Skills

Communication

Keyboard Proficiency

Computer Proficiency

Telephone Proficiency

Education

Medical Terminology Course

Health Unit Coordinator Program

Medical Office Specialist

Medical Secretary

Job description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Title:Appointment Coordinator - Urology Cost Center:301451320 Minocqua-Urology Scheduled Weekly Hours:28 Employee Type:Regular Work Shift:Mon-Fri; day shifts (United States of America) Job Description:

JOB SUMMARY

The Appointment Coordinator serves as an initial contact for patients and customers, in-person and via telephone, and assists them in a manner consistent with Marshfield Clinic Health System customer service standards. The Appointment Coordinator assesses needs of the patients or customers to determine appropriate scheduling with health care providers within a time and sequence acceptable to the patient and customer’s needs and Clinic policy.

JOB QUALIFICATIONS

EDUCATION

For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.

Minimum Required: None

Preferred/Optional: Completion of a Medical Terminology course. Graduate of a vocational technical Health Unit Coordinator Program, Medical Office Specialist, Medical Secretary.

EXPERIENCE

Minimum Required: Excellent written and verbal communication skills. Keyboard, computer, and telephone proficiency.

Preferred/Optional: Six months’ previous experience in a healthcare facility to include direct patient contact or previous customer service experience.

CERTIFICATIONS/LICENSES

The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.

Minimum Required: None

Preferred/Optional: None

SHIFT SCHEDULE: MON-FRI; 8:00 - 2:00 VARIABLE

Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare. Successful applicants will listen, serve and put the needs of patients and customers first.

Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.

Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.