Appointment Scheduler

The Voluntary Protection Programs Participants' Association, Inc; Arkansas; Remote; USD 30,000 - 50,000; Full time

Job summary

Join a leading automotive dealership as a Remote Appointment Scheduler, where your organizational skills will shine in coordinating customer appointments for vehicle sales and service. This role offers the flexibility of working from home, allowing you to assist customers with their scheduling needs while providing exceptional service. Enjoy a competitive hourly pay and a supportive environment that values teamwork and communication. If you're looking for a position that combines customer interaction with administrative tasks, this opportunity is perfect for you. Embrace the chance to be part of a collaborative team dedicated to delivering outstanding experiences to customers.

Benefits

Flexible Remote Work Schedule

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement

Qualifications

• High school diploma or equivalent required.
• Prior experience in customer service or scheduling preferred.

Responsibilities

• Schedule and confirm appointments for sales and service.
• Respond to customer inquiries via phone, email, and chat.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Education

High School Diploma or Equivalent

Tools

Scheduling Software

CRM Tools

Job description

This is a remote position.

About Us

Red River Toyota is a leading automotive dealership in Wynne, Arkansas, recognized for delivering exceptional customer experiences and fostering a collaborative, team-oriented workplace.

We’re looking for a Remote Appointment Scheduler to coordinate and manage customer appointments for vehicle sales, test drives, and service visits. This position is only open to candidates residing in the United States and allows you to work from home while assisting customers with their scheduling needs.

Responsibilities:

1. Schedule and confirm appointments for sales, test drives, and service.
2. Respond to customer inquiries via phone, email, and chat.
3. Maintain and update appointment records in the system.
4. Send reminders and follow-ups to reduce cancellations.
5. Coordinate with dealership staff to optimize scheduling efficiency.
6. Provide exceptional customer service to ensure a positive experience.
7. Adhere to company policies and confidentiality guidelines.

Requirements

1. High school diploma or equivalent.
2. Prior experience in customer service, scheduling, or administrative support preferred.
3. Strong communication and organizational skills.
4. Ability to multitask and manage a high volume of appointments.
5. Proficiency in scheduling software and CRM tools.
6. Reliable internet connection and a quiet workspace.

Benefits

1. Competitive hourly pay.
2. Flexible remote work schedule.
3. Retirement.
4. Vision Insurance.
5. Medical Insurance.
6. Life Insurance.
7. Dental Insurance.