Appointment Coordinator / Telemarketing | Remote (US)

School Result; Chandler (AZ); Hybrid; USD 24,796 - 33,062; Part time

Benefits offered by this job

Paid sick time

Weekly bonuses

Promotion/pay raises every 90 days

Job summary

A family-operated photography business is seeking a Remote Appointment Coordinator / Telemarketing Specialist to work part-time from home. The role involves scheduling portrait sessions with leads through outbound calls, requiring excellent communication and sales skills. Candidates should have at least 2 years of related experience and a quiet home office setup. The position starts at $18/hour with opportunities for bonuses and raises. Flexible shifts are Monday to Friday from 9 AM to 3:30 PM EST.

Qualifications

• Minimum 2 years’ appointment scheduling or telemarketing experience.
• Strong written and verbal communication skills required.
• Quiet home office setup with Windows 10/11 PC, webcam, and high-speed internet.

Responsibilities

• Contact leads to schedule portrait sessions using a script.
• Manage leads in CRM systems and check voicemails.
• Meet weekly booking quotas of 16 sessions.

Skills

Appointment scheduling

Telemarketing

Communication skills

Sales skills

CRM proficiency

Tools

Zoom

Google Sheets

Stratus

JustCall

Active Campaign

Job description

Storybook Portraits, a family-operated photography business founded in Chandler in 1995, is hiring a Remote Appointment Coordinator / Telemarketing Specialist. This is a part‑time, work‑from‑home role focused on scheduling portrait sessions with interested leads.

• Job Title: Remote Appointment Coordinator / Telemarketing
• Location: Remote (United States)
• Salary: From $18/hour (with bonuses and raises available)
• Contract Type: Part‑Time (~30 hours/week)
• Schedule: Monday–Friday, 9:00 AM–3:30 PM EST
• Benefits: Paid sick time, weekly bonuses, promotion/pay raise opportunities every 90 days

About Storybook Portraits

With studios in Arizona and Florida, Storybook Portraits helps preserve the magic of childhood and instill confidence in children through unique portrait experiences. The company’s mission is to create lasting memories while boosting children’s self‑esteem.

Role Overview

You will be responsible for high‑volume outbound calling to schedule portrait sessions with warm leads (no cold calling). This role requires strong communication skills, sales ability, and consistent effort in a fast‑paced environment.

Key Responsibilities

• Contact interested leads to schedule portrait sessions using a script
• Manage leads in CRM systems (Stratus, JustCall, Active Campaign, Slack)
• Send daily blasts/expirations and check voicemails
• Document client interactions and consultations accurately
• Meet weekly booking quotas (16 bookings per week)
• Attend weekly supervisor meetings to review goals and performance

Candidate Requirements

• Minimum 2 years’ appointment scheduling or telemarketing experience
• Strong written and verbal communication skills
• Sales skills and ability to convert leads into bookings
• Proficiency with CRM systems, Zoom, Word, and Google Sheets
• Ability to work required shifts (Mon–Fri, 9 AM–3:30 PM EST)
• Quiet home office setup with Windows 10/11 PC, webcam, printer, and high‑speed wired internet

Preferred

• Previous telemarketing experience in scheduling leads
• Strong belief in the value of portraits and the company’s mission

Compensation & Performance

• Base pay: $18/hour
• Average performers: $20–21/hour
• Top performers: ~$24/hour
• Weekly bonuses for meeting booking goals
• Promotion/pay raise opportunities every 90 days