Appointment Coordinator

Leisure Vale Assisted Living; California; On-site; USD 42,000 - 52,000; Full time

Job summary

Highland Behavioral Health in California is seeking an Appointment Coordinator to help residents access the services they need. You will schedule medical, dental, and psychiatric visits, arrange transportation, and maintain clear, professional records to support coordinated care.

Working with physicians, families, and the treatment team, you will communicate changes, track outcomes, and help residents navigate community resources to improve overall well-being and daily functioning.

Qualifications

• Bachelor’s degree in Social Work or related field, or 2 years of mental health experience.
• Strong communication and organizational skills.
• Ability to manage multiple appointments and priorities.
• Valid First Aid certification.

Responsibilities

• Coordinate medical, dental, and psychiatric appointments.
• Transport residents to appointments and outings.
• Communicate with physicians, offices, families, and service providers.
• Support residents with daily living skills and psychiatric symptoms as needed.
• Help residents access community and healthcare services.
• Monitor and document resident progress and appointment outcomes.
• Work closely with the treatment team and facility staff.
• Maintain accurate and professional documentation.

Skills

Communication skills

Organizational skills

Multitasking

First Aid certification

Education

Bachelor’s degree in Social Work or related field or 2 years mental health experience

Job description

Now Hiring: Appointment Coordinator

Highland Behavioral Health is seeking a compassionate and motivated Appointment Coordinator to support residents in accessing the services and resources they need. If you're passionate about behavioral health, enjoy coordinating care and collaborating with others, and want to make a meaningful difference in the lives of residents, we'd love to have you on our team.

What You’ll Do:

• Coordinate medical, dental, and psychiatric appointments
• Transport residents to appointments and outings
• Communicate with physicians, medical offices, families, and service providers
• Support residents with daily living skills and psychiatric symptoms as needed
• Help residents access appropriate community and healthcare services
• Monitor and document resident progress and appointment outcomes
• Work closely with the treatment team and facility staff
• Maintain accurate and professional documentation

Qualifications:

• Bachelor’s degree in Social Work or a related field OR 2 years of experience working in the mental health field
• Strong communication and organizational skills
• Ability to manage multiple appointments and priorities
• Valid First Aid certification
• At Highland Behavioral Health, we believe compassionate care changes lives. Every day, we empower our teams to provide exceptional support, foster meaningful connections, and create positive outcomes for the individuals and communities we serve.
• Highland Behavioral Health is an Equal Opportunity Employer. We celebrate diversity and are committed to an inclusive workplace.