Appointment Companion (Part Time)

Rocky Mountain Health Care; Colorado Springs (CO); On-site; USD 23,000 - 26,000; Part time

Job summary

Rocky Mountain Health Care is seeking a part-time Appointment Companion in Colorado Springs. You will escort frail and elderly participants to outside appointments, assist with needs during visits, and document services in the EHR to ensure accurate records.

Requires a high school diploma or equivalent and experience with the elderly population; basic computer skills and ability to use MS Office are essential. Weekend or evening hours may be required as scheduling dictates.

Qualifications

• High school diploma or equivalent required.
• One year of experience with frail or elderly population preferred.
• Proficiency in computers and Microsoft Office applications.

Responsibilities

• Escort participants to outside appointments arranged by the scheduling department.
• Assist with participant needs during appointments (paperwork, toileting, mobility, transfers).
• Document services in the Electronic Health Records (EHR) accurately and in a timely manner.

Skills

Customer service

Interpersonal skills

Computer literacy

Mobility assistance

Education

High school diploma or equivalent

Tools

MS Office

Job description

# Appointment Companion (Part Time)Colorado Springs Pikes Peak Location - Colorado Springs, CO 80909End Date 11/27/2026## OverviewSalary Range$16.64 - $19.14 HourlyPosition TypePart Time## Description**POSITION SUMMARY:** Outside Participant Attendant provides an escort for the frail and elderly participants for outside appointments during the day. Assists as necessary within the Scheduling department during down time.**MISSION**: Improving lives, Optimizing wellness, Promoting independence**COMPETENCIES:*** Technical Expertise* Problem Solving* Teamwork* Effective Communication* Results Oriented* Personal Credibility* Quality Focus* People Focus* Flexibility**RESPONSIBILITIES AND DUTIES:**ESSENTIAL JOB FUNCTIONS:* Must remain patient and maintain good customer service when working with participants and internal or external staff* Escorts participants to all outside appointments that have been arranged by the scheduling department* Assists with the needs of the participant during any outside appointment (i.e. participant paperwork, toileting, mobility and possible transfers)* Documents services provided during the escorted appointment consistently and accurately via Electronic Health Records (EHR). Follows and fills out forms completely and neatly. Documentation is completed in a timely manner* Communicates with Rocky Mountain Health Care Services (RMHCS) for outside appointments, as necessary, including ensuring that the participant is signed in/out of the center and appointment* Views email throughout the day to receive updated scheduling information* Checks in with the scheduling department when a participant cancels or no-shows an outside appointment to assist with department needs* Maintains proper boundaries when dealing with participants. Notifies manager of any possible ethical or boundary issues immediately upon discovery* Must be available to work various hours to include early morning and late evening appointments. Possible overtime* Must remain patient and maintain good customer service when working with participants and internal or external staff* Other duties as requested/assigned## Qualifications* High school diploma or equivalent is required* One year of experience with a frail, or elderly population is required preferred* Must be knowledgeable in how to use a Computer and Microsoft Office applications* Skilled in establishing and maintaining effective working relationships with participants, co-workers, vendors, medical staff, and the public* Capable of and experienced in assisting individuals with special mobility needs* Knowledge of how to operate medical equipment (wheelchair, walkers) desired* Ability to work independently with minimal supervisionWe strive to provide our employees with a comprehensive and affordable benefits package including Medical and Prescription Drug, Dental, Vision Care, Wellness Program, Telemedicine Program, Flexible Spending Accounts, Health Savings Account, Company Paid Basic Life and Accidental Death & Dismemberment, Company Paid Long-Term Disability, Voluntary Life Insurance, Voluntary Short-Term Disability, Accidental Injury Insurance, Critical Illness, Hospital Indemnity, 403(b) Savings Plan, Legal Shield and IDShield, Employee Assistance Program (EAP), Paid Time-Off plan. Such benefits are based on applicable state law and factors such as pay classification (full-time, part-time, or casual), job grade and length of service.