Appointment Companion (Part Time)

Bethesda Group; Colorado Springs (CO); Sur place; USD 22 000 - 26 000; Temps partiel

Avantages offerts par ce poste

Medical and Prescription Drug

Dental

Vision Care

Wellness Program

Telemedicine Program

Résumé du poste

Paycom - ATS is seeking an Outside Participant Attendant in Colorado Springs, CO 80909. This part-time role involves escorting frail and elderly participants to outside appointments and assisting the scheduling department during downtime.

Strong patient service and basic computer skills are required. Responsibilities include documenting services in the Electronic Health Records system, coordinating with Rocky Mountain Health Care Services, and maintaining professionalism and boundary awareness.

Qualifications

• High school diploma or equivalent is required.
• One year of experience with a frail or elderly population is preferred.
• Knowledge of basic computer and Microsoft Office applications.

Responsabilités

• Must remain patient and maintain good customer service when working with participants and staff.
• Escort participants to outside appointments arranged by scheduling.
• Assist with participant needs during appointments (paperwork, mobility, transfers).
• Document services in EHR, complete forms neatly and timely.
• Communicate with RMHCS for outside appointments and ensure proper sign-in/out.

Connaissances

Technical Expertise

Problem Solving

Teamwork

Effective Communication

Results Oriented

Personal Credibility

Quality Focus

People Focus

Flexibility

Description du poste

Job Details: Job Location: Colorado Springs Pikes Peak Location - Colorado Springs, CO 80909, Position Type: Part Time, Salary Range: $16.64 - $19.14 Hourly, POSITION SUMMARY: Outside Participant Attendant provides an escort for the frail and elderly participants for outside appointments during the day. Assists as necessary within the Scheduling department during down time.

MISSION

Improving lives, Optimizing wellness, Promoting independence

COMPETENCIES

• Technical Expertise
• Problem Solving
• Teamwork
• Effective Communication
• Results Oriented
• Personal Credibility
• Quality Focus
• People Focus
• Flexibility

RESPONSIBILITIES AND DUTIES

ESSENTIAL JOB FUNCTIONS

• Must remain patient and maintain good customer service when working with participants and internal or external staff
• Escorts participants to all outside appointments that have been arranged by the scheduling department
• Assists with the needs of the participant during any outside appointment (i.e. participant paperwork, toileting, mobility and possible transfers)
• Documents services provided during the escorted appointment consistently and accurately via Electronic Health Records (EHR). Follows and fills out forms completely and neatly. Documentation is completed in a timely manner
• Communicates with Rocky Mountain Health Care Services (RMHCS) for outside appointments, as necessary, including ensuring that the participant is signed in/out of the center and appointment
• Views email throughout the day to receive updated scheduling information
• Checks in with the scheduling department when a participant cancels or no-shows an outside appointment to assist with department needs
• Maintains proper boundaries when dealing with participants. Notifies manager of any possible ethical or boundary issues immediately upon discovery
• Must be available to work various hours to include early morning and late evening appointments. Possible overtime
• Must remain patient and maintain good customer service when working with participants and internal or external staff
• Other duties as requested/assigned

Qualifications

• High school diploma or equivalent is required
• One year of experience with a frail, or elderly population is required preferred
• Must be knowledgeable in how to use a Computer and Microsoft Office applications
• Skilled in establishing and maintaining effective working relationships with participants, co-workers, vendors, medical staff, and the public
• Capable of and experienced in assisting individuals with special mobility needs
• Knowledge of how to operate medical equipment (wheelchair, walkers) desired
• Ability to work independently with minimal supervision

Benefits

We strive to provide our employees with a comprehensive and affordable benefits package including Medical and Prescription Drug, Dental, Vision Care, Wellness Program, Telemedicine Program, Flexible Spending Accounts, Health Savings Account, Company Paid Basic Life and Accidental Death & Dismemberment, Company Paid Long-Term Disability, Voluntary Life Insurance, Voluntary Short-Term Disability, Accidental Injury Insurance, Critical Illness, Hospital Indemnity, 403(b) Savings Plan, Legal Shield and IDShield, Employee Assistance Program (EAP), Paid Time-Off plan. Such benefits are based on applicable state law and factors such as pay classification (full-time, part-time, or casual), job grade and length of service.