Appointment Care Coordinator

Kendall Cadillac; Meridian, Northern (ID, KY); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Kendall Cadillac in Meridian, ID is hiring an Appointment Receptionist to join our Client Care team. This full-time role focuses on outbound calls to existing customers with no sales or cold calling, while supporting Kendall dealerships across multiple states.

The position offers a fast-paced, professional environment with a remodel including sit/stand desks and modern facilities. Evening and rotating Saturday shifts may be required, with a starting wage of $17.00 per hour.

Qualifications

• Experience in customer service or call center preferred.
• Ability to schedule appointments and manage calendars.
• Strong communication and computer skills.
• Professional and organized with attention to detail.

Responsibilities

• Deliver exceptional customer service during each client interaction.
• Identify service needs by asking questions and reviewing history.
• Schedule service appointments across Kendall dealerships.
• Maintain accurate customer and vehicle data in software systems.
• Communicate with customers and coworkers via phone and email.

Skills

Verbal communication

Written communication

Time management

Multi-line phone systems

Customer service

Education

High School Diploma

Tools

CRM software

Scheduling software

Job description

Kendall Cadillac in Meridian, ID is hiring an Appointment Receptionist to join our Client Care team. This full-time role focuses on outbound calls to existing customers with no sales or cold calling, while supporting Kendall dealerships across multiple states.

The position offers a fast-paced, professional environment with a remodel including sit/stand desks and modern facilities. Evening and rotating Saturday shifts may be required, with a starting wage of $17.00 per hour.