Appointment Scheduler & Customer Care (Multi-State)

Kendall Ford Inc; Meridian, Northern (ID, KY); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Kendall Auto Group is seeking an Appointment Receptionist to join our Client Care team. The role focuses on outbound calls to existing customers in a fast-paced office environment, with no sales or cold calling involved. The position is based in Meridian, Idaho, and supports Kendall dealerships across multiple states.

Starting pay is $17.00 per hour, with possible evening and rotating Saturday shifts. The workspace features modern desks, breakrooms, and training areas as part of our commitment

Qualifications

• Excellent verbal and written communication skills.
• Strong time management and organization.
• Comfortable using computers and multi-line phone systems.
• Commitment to delivering exceptional customer service.

Responsibilities

• Deliver exceptional customer service with each client interaction.
• Identify customer vehicle service needs by asking questions and reviewing service history.
• Schedule service appointments for Kendall dealerships across multiple states.
• Accurately maintain customer and vehicle information in software systems.
• Communicate effectively with customers and coworkers via phone and email.

Skills

Verbal communication

Written communication

Time management

Computer skills

Phone systems

Customer service

Job description

Kendall Auto Group is seeking an Appointment Receptionist to join our Client Care team. The role focuses on outbound calls to existing customers in a fast-paced office environment, with no sales or cold calling involved. The position is based in Meridian, Idaho, and supports Kendall dealerships across multiple states.

Starting pay is $17.00 per hour, with possible evening and rotating Saturday shifts. The workspace features modern desks, breakrooms, and training areas as part of our commitment