Service Receptionist

Kendall Ford Inc; Meridian (ID); On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Competitive hourly pay

Paid Time Off

Medical, Dental and Vision insurance

401(k) plan

Career path development opportunities

Job summary

Kendall Ford Inc, located in Meridian, Idaho, is hiring for a Receptionist to join our Service team. In this entry-level, full-time position, you will utilize your customer service skills in a fast-paced environment while serving clients throughout the community.

The role involves fielding calls, answering client questions, and connecting them with the appropriate service advisor. This position offers competitive hourly pay starting at $17.00/hour and includes various benefits such as medical and dental insurance, paid time off, and 401(k) plan.

Qualifications

• High level customer service experience required.
• Strong communication skills necessary.
• Prioritization skills and good time management essential.

Responsibilities

• Field all calls for the service department.
• Answer client questions and connect them with service advisors.
• Complete outbound calls to schedule service recall appointments.

Skills

Customer service experience

Strong communication skills

Goal-oriented

Time management

Work ethic

Job description

Description

Use your customer service skills, work ethic, motivation, and time management skills to take your career to the next level. Kendall Auto Group is hiring for a Receptionist to join our Service team. At Kendall Ford of Meridian, our service department is a fast-paced environment serving clients throughout the community. Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in the Treasure Valley.

Benefits

• Competitive hourly pay
• Competitive Paid Time Off and Paid Personal Leave
• Career path development opportunities
• Discounts on parts, service and vehicle purchases for you and your immediate family
• Medical, Dental and Vision insurance
• Paid Life insurance
• 401(k) plan w/ Fidelity
• Accident and Illness supplemental plans

This is an entry level full-time position starting at $17.00/hour.

Responsibilities

Duties will include fielding all calls for the service department, answering client questions, connecting them with the correct service advisor, and taking messages as needed, greeting clients in person occasionally, and completing out-bound calls to schedule service recall appointments and provide service updates. Candidates must be comfortable on the phone; taking up to 15 calls per hour. A valid driver's license and clean driving record preferred but not required.

Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone.

Requirements

We are looking for candidates who have high level customer service experience and strong communication skills, who are goal-oriented with strong work ethics, who can prioritize tasks and demonstrate good time management. Qualified candidates will have a work history showing strong customer service experience.