Kendall Honda Service Receptionist

Kendall-Auto-Group; Eugene (OR); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

PTO

Career path development

Discounts on parts/services/vehicles

Health insurance

Life insurance

401(k) Fidelity

Supplemental plans

Job summary

Kendall Auto Group is hiring a Service Receptionist for Kendall Honda of Eugene. You will handle service calls, greet clients, and coordinate with service advisors in a fast-paced environment.

Ideal candidates bring strong customer service experience, good time management, and solid communication skills. The role is based in Eugene, Oregon, with growth opportunities in a family-owned dealer network.

Qualifications

• High-level customer service experience required.
• Demonstrated time management and strong work ethic.
• Excellent communication skills and phone handling ability.
• Receptionist experience preferred.

Responsibilities

• Field all calls for the service department, answer questions, connect callers with the correct service advisor, and take messages.
• Greet clients in person occasionally and provide professional service updates.
• Place outbound calls to schedule service recall appointments and share updates with customers.

Skills

Customer service

Phone etiquette

Time management

Communication

Job description

Description

Use your customer service skills, work ethic, motivation, and time management skills to take your career to the next level. Kendall Auto Group is hiring for a Service Receptionist to join our service team. At Kendall Honda of Eugene, our service department is a fast-paced environment serving clients throughout the community. Kendall Auto Group is one of the largest family owned and operated dealers in the Pacific Northwest and premier employer in Eugene.

Some of the benefits of working with Kendall are:

• Competitive pay starting at $17.00/hour


• Competitive Paid Time Off


• Career path development opportunities


• Discounts on parts, service and vehicle purchases for you and your immediate family


• Medical, Dental and Vision insurance


• Paid Life insurance


• 401(k) plan w/ Fidelity


• Accident and Illness supplemental plans

Duties will include fielding all calls for the service department, answering client questions, connecting them with the correct service advisor, and taking messages as needed, greeting clients in person occasionally, and completing out-bound calls to schedule service recall appointments and provide service updates. Candidates must be comfortable on the phone; taking up to 30 calls per hour. A valid driver's license and acceptable driving record is required. The position will be Tuesday – Friday 9am – 6pm and Saturday 8am – 5pm

Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone.

Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Oregon, Idaho, Montana, Washington and Alaska. Kendall has been selling and servicing vehicles since 1937.

Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us – our employees and customers.

Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great!

Requirements

We are looking for candidates who have high level customer service experience, those who can demonstrate time management, strong work ethics, and strong communication skills. Qualified candidates will have a work history showing strong customer service experience. Receptionist experience is preferred.