Remote AI Strategy & Ops Associate

Clipboard Health LLC; Northern (KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Clipboard Health LLC, a remote-first marketplace connecting healthcare professionals with workplaces across the U.S., seeks an Applied AI Strategy & Ops Associate to strengthen our internal tooling ecosystem within Ops.

You'll work hands-on across support platforms, AI-driven systems, and internal automations, partnering with leadership to scale our operational stack and deliver reliable day-to-day tooling. This role emphasizes practical problem solving and scalable automation.

Qualifications

• Technical Fluency - comfortable with APIs, integrations, and automation tooling.
• Execution Discipline - drive defined problems through to completion with a high bar for quality.
• Systems Thinking - understand how tools and workflows connect and optimize system interactions.
• Problem Solving - translate loosely defined problems into practical, well-structured solutions.
• Ownership Mindset - take responsibility for delivering high-quality work and improving operations.

Responsibilities

• Execute against high-priority tooling and automation initiatives across the operational stack.
• Build and iterate on workflows, integrations, and automations that improve day-to-day efficiency.
• Support and improve systems across multiple tools, including support platforms and AI-driven solutions.
• Translate defined problems into practical, well-scoped technical solutions.
• Identify gaps or inefficiencies in current tooling and proactively address them.
• Troubleshoot issues, improve system reliability, and ensure tools perform effectively in production.
• Contribute to improvements in how our systems connect and operate together.

Skills

Technical Fluency

Execution Discipline

Systems Thinking

Problem Solving

Ownership Mindset

Cross-functional collaboration

Tools

Zendesk

AI-driven tools

Automation platforms

Job description

Clipboard Health LLC, a remote-first marketplace connecting healthcare professionals with workplaces across the U.S., seeks an Applied AI Strategy & Ops Associate to strengthen our internal tooling ecosystem within Ops.

You'll work hands-on across support platforms, AI-driven systems, and internal automations, partnering with leadership to scale our operational stack and deliver reliable day-to-day tooling. This role emphasizes practical problem solving and scalable automation.