Applied AI Practice Engineer, Conversational AI for Public Sector

Socket.dev; Reston (VA); On-site; USD 152,000 - 221,000; Full time

Job summary

Google Cloud's Applied AI Practice is seeking a highly skilled Customer Engineer to advance conversational AI solutions for enterprise customers. You will bridge business needs with technical Generative AI deployments, design scalable architectures, and collaborate with sales to differentiate Google Cloud in complex engagements.

You will lead technical engagements with partners and customers, translate requirements into concrete architectures, and contribute to proofs of concept toward

Qualifications

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with designing cloud-native enterprise-grade technical architecture in customer-facing or support roles.
• Experience with Conversational AI technologies, including designing conversational flows/agents and operating Speech-to-Text, Text-to-Speech (STT/TTS).
• Experience building or leveraging AI solutions, ML APIs, prompting, agent tooling, eval frameworks, and modern AI frameworks, and embedding into demos.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Ability to obtain a Secret security clearance.

Responsibilities

• Build partner specific, go-to-market solutions to reduce business cycles and drive partner business as measured through pipeline and business growth.
• Own the technical relationship with partners, empowering them to drive a successful pilot or proof of concept, support partners drive toward customer acceptance of the technical proposal, leading to an agreement, and work with partners during the migration phase to assure they have all the tools necessary to deliver a successful deployment.
• Build trusted advisory relationships and make recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution providing best practice advice to customers to optimize Google Cloud effectiveness.

Skills

Cloud architecture

Conversational AI

STT/TTS

AI solutions & frameworks

Executive communication

Security clearance eligibility

Education

Bachelor's degree or equivalent practical experience

Job description

Google Cloud's Applied AI Practice is seeking a highly skilled Customer Engineer to advance conversational AI solutions for enterprise customers. You will bridge business needs with technical Generative AI deployments, design scalable architectures, and collaborate with sales to differentiate Google Cloud in complex engagements.

You will lead technical engagements with partners and customers, translate requirements into concrete architectures, and contribute to proofs of concept toward