Applied AI Engineer, Internal Tools & Production

Figma; New York (NY); Teletrabalho; USD 153 000 - 296 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental coverage

Vision coverage

Retirement benefits

Paid time off

Equity

Resumo da oferta

Figma is seeking an AI Engineer for Internal Tools to partner with teams across GTM, Finance, People, and Legal to identify AI opportunities and move them into production. You will prototype, evaluate, and integrate AI solutions with enterprise data and APIs.

You will build production-ready AI agents and workflows, ensuring deterministic guardrails, security, and observability while collaborating with Platform & Tooling and Infrastructure teams to scale reuse across projects.

Qualificações

• 5+ years of software engineering experience building production applications, integrations, backend systems, or AI-powered products.
• Hands-on experience building applications with LLMs, agents, retrieval-augmented generation, function calling, schema-constrained outputs, or evaluation frameworks.
• Experience taking an AI application or workflow beyond a prototype and operating it in a production environment.
• Strong API, integration, and system design fundamentals, with experience connecting applications across multiple systems and data sources and strong engineering judgment about when to apply AI and when a rules-based approach is the right choice, and experience designing reliable production systems with appropriate observability, failure handling, authentication, authorization, and security controls.
• Experience working directly with non-engineering stakeholders to understand ambiguous business problems and translate them into technical solutions and ability to move quickly from discovery to prototype while understanding what is required to safely and reliably productionize a solution.

Responsabilidades

• Partner with teams across GTM, Finance, People, Legal, Support, and other business functions to understand workflows and identify high-value opportunities for AI.
• Design, build, and productionize AI agents, assistants, and workflow automations using LLMs, tool calling, RAG, structured outputs, agent frameworks, MCP, APIs, and enterprise data.
• Integrate AI applications with enterprise systems and data sources across GTM, Finance, People, Support, and internal APIs.
• Build evaluations and feedback loops to measure accuracy, reliability, and business impact before and after AI solutions reach production.
• Design deterministic guardrails, human-in-the-loop controls, and approval patterns for workflows where AI systems take business-critical actions.
• Build production-ready systems with strong observability, failure handling, security, authentication, authorization, and auditability.
• Identify reusable patterns across AI projects and build them out as shared components with Internal AI platform teams.
• Help define how Figma approaches Applied AI engineering and scales AI adoption across the company.

Conhecimentos

LLMs

Production systems

APIs

System design

Observability

Security controls

Stakeholder collaboration

Production deployment

Ferramentas

AWS Bedrock

OpenAI

Anthropic

Salesforce

Zendesk

Workday

NetSuite

Slack

Descrição da oferta de emprego

Figma is seeking an AI Engineer for Internal Tools to partner with teams across GTM, Finance, People, and Legal to identify AI opportunities and move them into production. You will prototype, evaluate, and integrate AI solutions with enterprise data and APIs.

You will build production-ready AI agents and workflows, ensuring deterministic guardrails, security, and observability while collaborating with Platform & Tooling and Infrastructure teams to scale reuse across projects.