Applications Systems Analyst III Epic MyChart

Atlantic Health; Morristown (NJ); On-site; USD 90,000 - 120,000; Full time

Job summary

Atlantic Health in Morristown, NJ seeks an experienced Epic MyChart Analyst to support the development and implementation of Patient Experience/Engagement and Digital programs. You will work as a liaison for health system entities delivering digital health services to patients, clinicians and staff.

The ideal candidate has experience with Epic MyChart implementations, optimization, and support, and brings a data-driven, agile mindset to improve service delivery.

Qualifications

• Experience with Epic MyChart implementation, optimization and support in health systems.
• Strong analytical, problem-solving background with an agile development mindset.
• Customer-focused and data-driven communicator supporting digital health programs.

Responsibilities

• Support the development and implementation of Patient Experience/Engagement and Digital programs.
• Serve as liaison for Atlantic Health entities delivering digital health services to patients, clinicians and staff.
• Stay updated on new technologies and methodologies to improve digital health services.

Skills

Analytical thinking

Problem solving

Agile mindset

Customer focus

Communication skills

Tools

Epic MyChart

Job description

As an experiencedEpic MyChart Analyst,you are a vital member of the ISS Population Health – Patient Experience/Engagement team providing direct support to the development and implementation of Patient Experience/Engagement and Digital programs. This role requires a customer-focused, data-driven, strategic, organized, innovative, and passionate communicator who strives to effectively help patients, clinicians and healthcare team members engaged in a variety of digital health services. Analyst will bring a strong analytical, and problem-solving background with an agile development mindset. Acts as the liaison supporting AHS entities who provide digital health services, including administration, providers, and staff for digital health related services. Stays abreast of new, available, and upcoming technologies and methodologies. Partners with Training team on creation of content for staff end-user training, proactively minimize the number of service desk requests and improve efficiency

The ideal resource would have previous experiences in working with health systems on Epic MyChart implementation, optimization, and support.