Applications Systems Analyst III Epic MyChart

Atlantic Health System; Morristown (NJ); On-site; USD 75,000 - 105,000; Full time

Job summary

Atlantic Health System is seeking an experienced Epic MyChart Analyst to support the ISS Population Health – Patient Experience/Engagement team. This role focuses on facilitating digital health services for patients, clinicians, and healthcare staff with a data-driven, customer-focused approach.

You will collaborate with vendors and internal teams to implement, optimize, and support MyChart features, driving engagement and improving the patient digital experience across the organization.

Responsibilities

• Experience with Epic MyChart implementation, optimization and support.
• Collaborate with health system staff to improve digital health services.

Job description

As an experiencedEpic MyChart Analyst,you are a vital member of the ISS Population Health – Patient Experience/Engagement team providing direct support to the development and implementation of Patient Experience/Engagement and Digital programs. This role requires a customer-focused, data-driven, strategic, organized, innovative, and passionate communicator who strives to effectively help patients, clinicians and healthcare team members engaged in a variety of digital health services. Analyst will bring a strong analytical, and problem-solving background with an agile development mindset. Acts as the liaison supporting AHS entities who provide digital health services, including administration, providers, and staff for digital health related services. Stays abreast of new, available, and upcoming technologies and methodologies. Partners with Training team on creation of content for staff end-user training, proactively minimize the number of service desk requests and improve efficiency

The ideal resource would have previous experiences in working with health systems on Epic MyChart implementation, optimization, and support.