Applications Manager, ERP

VulcanForms; Harvard (MA); Hybrid; USD 124,000 - 171,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Generous paid time off

401(k) with company match

Job summary

A leading technology firm in Massachusetts seeks an Applications Manager to oversee the Kinetic Cloud ERP environment. This role entails managing application operations, driving process improvements, and acting as a functional Business Analyst. Candidates should possess 5+ years of ERP experience, preferably with Epicor/Kinetic Cloud, a degree in a related field, and strong communication skills. This hybrid position offers a competitive salary package with comprehensive benefits.

Qualifications

• 5+ years of experience in ERP systems, preferably Epicor/Kinetic Cloud.
• Experience managing applications and tools used by finance, supply chain, and manufacturing teams.
• Proven ability to translate business requirements into functional solutions.

Responsibilities

• Own the Kinetic Cloud ERP platform ensuring system stability and reliability.
• Manage day-to-day application operations including user access and workflows.
• Act as the primary liaison between business stakeholders and external vendors.

Skills

ERP systems expertise

Business analysis

Application management

Stakeholder engagement

Understanding of ERP integrations

Education

Bachelor's degree in business or related field

Tools

Epicor/Kinetic Cloud

Job description

Job Purpose

The Applications Manager will lead and support our Kinetic in the Cloud ERP environment while also serving as a hands‑on functional Business Analyst in a fast‑paced startup setting. This hybrid role requires a strong blend of application management, business process expertise, and stakeholder engagement.

You will play a critical role in aligning business needs with system capabilities, driving process improvements, and ensuring the successful delivery and optimization of Kinetic Cloud solutions. In addition, you will manage and mentor a Technical Business Analyst, ensuring strong collaboration between functional and technical workstreams.

Key Responsibilities

• Serve as the end‑to‑end owner of the Kinetic Cloud ERP platform ensuring system stability, performance, and reliability
• Manage day‑to‑day application operations including user access, configurations and workflows
• Partner with IT and external vendors to resolve application issues. Lead issue resolution, root cause analysis and continuous improvement efforts
• Ensure data integrity, security, and compliance across the application landscape; maintain system documentation, standards and support processes
• Work with business leadership to align the application roadmap with business goals; drive automation and process optimization through system capabilities
• Act as a lead functional Business Analyst, working directly with stakeholders across departments to translate business needs into application solutions
• Lead process mapping, gap analysis and continuous improvement activities, leveraging Kinetic functionality, to support business initiatives
• Document Kinetic functional and technical specifications, business process maps and test scripts. Support UAT planning and execution, ensuring system changes are validated and aligned with business processes.
• Manage and mentor a Technical Business Analyst, providing guidance on technical design and execution.
• Align functional and technical workstreams to ensure cohesive delivery.
• Act as the primary liaison between business stakeholders and external vendors (including Epicor). Manage vendor relationships, support tickets and service performance.

Qualifications

• Bachelor’s degree in business, Information Systems, or related field (or equivalent experience)
• 5+ years of experience in ERP systems, preferably Epicor/Kinetic Cloud
• Understanding of ERP integrations, data structures, and reporting tools
• Experience managing applications and tools used by finance, supply chain, and manufacturing teams
• Strong experience as a functional Business Analyst in a dynamic or startup environment
• Proven ability to translate business requirements into functional solutions
• Experience managing or mentoring team members
• Excellent communication, facilitation, and stakeholder management skills

Benefits

VulcanForms offers a competitive salary and equity package. Compensation is based on factors such as the candidate’s skills, qualifications, and experience. VulcanForms provides comprehensive benefits including medical, dental, vision, life insurance, generous paid time off, and a 401(k) plan with company match. The annual base salary range for this position is $124,000 to $171,000.