Applications Manager, ERP

VulcanForms Inc.; Ayer (MA); Hybrid; USD 124,000 - 171,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k) plan with company match

Job summary

VulcanForms Inc. is seeking an Applications Manager to lead and optimize the Kinetic Cloud ERP environment in a hybrid role.

You will serve as a hands-on functional Business Analyst, translating business needs into effective ERP solutions while mentoring a Technical Business Analyst and coordinating with IT and external vendors. You will drive process improvements, ensure system stability, and align the ERP roadmap with key business goals across finance, supply chain, and manufacturing.

Qualifications

• 5+ years of experience with ERP systems, preferably Epicor/Kinetic Cloud.
• Proven ability to translate business requirements into functional solutions.
• Experience managing applications and tools used by finance, supply chain, and manufacturing teams.
• Strong experience as a functional Business Analyst in a startup/dynamic environment.
• Excellent communication, facilitation, and stakeholder management skills.

Responsibilities

• End-to-end owner of the Kinetic Cloud ERP platform ensuring system stability and reliability.
• Manage day-to-day application operations including user access, configurations and workflows.
• Partner with IT and external vendors to resolve application issues.
• Lead issue resolution, root cause analysis and continuous improvement efforts.
• Ensure data integrity, security, and compliance; maintain system documentation and support processes.
• Align the application roadmap with business goals; drive automation and process optimization.
• Lead as a functional Business Analyst translating business needs into solutions across departments.
• Map processes, perform gap analyses and support improvements leveraging Kinetic functionality.
• Document functional/technical specs, test scripts, and support UAT planning and execution.
• Mentor a Technical Business Analyst and guide on technical design and execution.
• Act as liaison between stakeholders and Epicor; manage vendor relationships and service performance.

Skills

ERP systems

Functional Business Analyst

Stakeholder management

Mentoring

Communication

Business process improvement

Requirement translation

Education

Bachelor’s degree in business, Information Systems, or related field

Job description

About Us

Founded in 2015 to develop the world’s first industrially scalable laser metal additive manufacturing solution, VulcanForms is reshaping how the world manufactures critical products. We build and operate advanced digital infrastructure that enables innovation, accelerates growth, and supports sustainability across aerospace, defense, medical, and other essential industries. Through our vertically integrated capabilities, including scalable additive manufacturing and precision machining, we deliver true end‑to‑end production at scale by combining cutting‑edge technology with a foundation of proven industrial craftsmanship. Our team brings deep expertise in manufacturing, materials science, software, automation, and operations, united by a shared commitment to quality, curiosity, and accountability. We foster an inclusive culture where people take ownership, solve meaningful problems, and continuously learn, because we believe diverse perspectives lead to better outcomes.

Job Purpose

The Applications Manager will lead and support our Kinetic in the Cloud ERP environment while also serving as a hands‑on functional Business Analyst in a fast‑paced startup setting. This hybrid role requires a strong blend of application management, business process expertise, and stakeholder engagement. You will play a critical role in aligning business needs with system capabilities, driving process improvements, and ensuring the successful delivery and optimization of Kinetic Cloud solutions. In addition, you will manage and mentor a Technical Business Analyst, ensuring strong collaboration between functional and technical workstreams.

Key Responsibilities

• Serve as the end‑to‑end owner of the Kinetic Cloud ERP platform ensuring system stability, performance, and reliability
• Manage day‑to‑day application operations including user access, configurations and workflows
• Partner with IT and external vendors to resolve application issues
• Lead issue resolution, root cause analysis and continuous improvement efforts
• Ensure data integrity, security, and compliance across the application landscape; maintain system documentation, standards and support processes
• Work with business leadership to align the application roadmap with business goals; drive automation and process optimization through system capabilities
• Act as a lead functional Business Analyst, working directly with stakeholders across departments to translate business needs into application solutions
• Lead process mapping, gap analysis and continuous improvement activities, leveraging Kinetic functionality, to support business initiatives
• Document Kinetic functional and technical specifications, business process maps and test scripts; support UAT planning and execution, ensuring system changes are validated and aligned with business processes
• Manage and mentor a Technical Business Analyst, providing guidance on technical design and execution
• Align functional and technical workstreams to ensure cohesive delivery
• Act as the primary liaison between business stakeholders and external vendors (including Epicor); manage vendor relationships, support tickets and service performance

Qualifications

• Bachelor’s degree in business, Information Systems, or related field (or equivalent experience)
• 5+ years of experience in ERP systems, preferably Epicor/Kinetic Cloud
• Understanding of ERP integrations, data structures, and reporting tools
• Experience managing applications and tools used by finance, supply chain, and manufacturing teams
• Strong experience as a functional Business Analyst in a dynamic or startup environment
• Proven ability to translate business requirements into functional solutions
• Experience managing or mentoring team members
• Excellent communication, facilitation, and stakeholder management skills

VulcanForms offers a competitive salary and equity package. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, VulcanForms provides comprehensive benefits including medical, dental, vision, and life insurance; generous paid time off; and a 401(k) plan with company match.

Annual base salary range for this position is $124,000 to $171,000.