Senior Operations Business Analyst

VulcanForms Inc.; Ayer (MA); On-site; USD 100,000 - 172,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

401(k) with match

Job summary

VulcanForms is seeking a Senior Operations Business Analyst to own the Epicor ERP configuration across production management, inventory, and shop-floor workflows, partnering with Operations and IT to translate needs into reliable ERP solutions.

You will build BAQs, dashboards, and reports, lead user training, support upgrades, and drive data quality while collaborating with cross-functional teams in Massachusetts.

Qualifications

• 5+ years of hands-on functional experience with Epicor ERP Kinetic, SAP ECC or SAP S/4 HANA.
• Strong understanding of manufacturing, distribution, MRP, and MES with production planning knowledge.
• Familiarity with BAQs, BPM tools, and basic SQL.

Responsibilities

• Configure, test, and deploy Epicor modules for production management and supply chain.
• Translate business needs into ERP configurations and automated workflows.
• Provide day-to-day functional support and perform root-cause analysis for system issues.
• Build and maintain BAQs, dashboards, and custom reports.
• Lead user training and assist with software upgrades and implementations.

Skills

Epicor ERP Kinetic

SAP ECC

SAP S/4 HANA

Tools

BAQs

BPM tools

SQL

Job description

About Us

Founded in 2015 to develop the world’s first industrially scalable laser metal additive manufacturing solution, Vulcan Forms is reshaping how the world manufactures critical products. We build and operate advanced digital infrastructure that enables innovation, accelerates growth, and supports sustainability across aerospace, defense, medical, and other essential industries. Through our vertically integrated capabilities, including scalable additive manufacturing and precision machining, we deliver true end-to-end production at scale by combining cutting-edge technology with a foundation of proven industrial craftsmanship. Our team brings deep expertise in manufacturing, materials science, software, automation, and operations, united by a shared commitment to quality, curiosity, and accountability. We foster an inclusive culture where people take ownership, solve meaningful problems, and continuously learn, because we believe diverse perspectives lead to better outcomes.

About Us

Founded in 2015 to develop the world’s first industrially scalable laser metal additive manufacturing solution, Vulcan Forms is reshaping how the world manufactures critical products. We build and operate advanced digital infrastructure that enables innovation, accelerates growth, and supports sustainability across aerospace, defense, medical, and other essential industries. Through our vertically integrated capabilities, including scalable additive manufacturing and precision machining, we deliver true end-to-end production at scale by combining cutting-edge technology with a foundation of proven industrial craftsmanship. Our team brings deep expertise in manufacturing, materials science, software, automation, and operations, united by a shared commitment to quality, curiosity, and accountability. We foster an inclusive culture where people take ownership, solve meaningful problems, and continuously learn, because we believe diverse perspectives lead to better outcomes.

About The Role

As the Senior Operations Business Analyst, you’ll serve as the functional owner of our Epicor ERP environment, partnering with Operations, Supply Chain, and shop floor teams to configure, test, and deploy the Epicor modules that support production management, inventory control, supply chain, and shop floor workflows. You’ll translate day-to-day operational needs into effective ERP configurations, automated workflows, and reporting tools that give the business accurate, reliable data to work from. Working closely with Operations, IT, and shop floor leadership, you’ll provide day-to-day functional support, perform root-cause analysis on system issues, and handle user requests, while building and maintaining Business Activity Queries (BAQs), dashboards, and custom reports. You’ll also lead user training, create standard operating procedures, and support new software upgrades and implementations as our ERP environment evolves.

Key Responsibilities

• Configure, test, and deploy Epicor modules for production management, inventory control, supply chain, and shop floor workflows.
• Analyze current operational procedures and translate business needs into effective ERP configurations and automated workflows.
• Provide day-to-day functional support, perform root-cause analysis for system issues, and handle user requests.
• Build and maintain Business Activity Queries (BAQs), dashboards, and custom reports.
• Deliver user training, create standard operating procedures, and assist with new software upgrades and implementations.

Qualifications

• 5+ years of hands-on functional experience with Epicor ERP Kinetic, SAP ECC or SAP S/4 HANA.
• Strong understanding of manufacturing, distribution, MRP (Material Requirements Planning), and MES (Manufacturing Execution Systems), with functional knowledge of materials management and production planning.
• Familiarity with Business Activity Queries (BAQs), Business Process Management (BPM) tools, and basic SQL.
• Strong client-facing communication, requirement-gathering abilities, and project management skills.

VulcanForms offers a competitive salary and equity package. Actual compensation is based on factors such as candidate's skills, qualifications, and experience.

In addition, VulcanForms provides comprehensive benefits including medical, dental, vision, and life insurance; generous paid time off; and a 401(k) plan with company match.

The salary range and title for this position varies by level; final level, title, and compensation will be determined based on a candidate's experience.

Senior Level: $99,500 - $136,800

Staff Level: $124,980- $171,850