Applications Manager

Shook, Hardy & Bacon L.L.P.; Kansas City (MO); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Retirement plan

Paid time off

Job summary

A top law firm is seeking a qualified candidate to manage and oversee enterprise applications and related software solutions. This role includes leading a team for planning, implementation, and administration of these applications, engaging in issue resolution, and providing training. The ideal candidate should possess advanced project management skills and experience with vendor management. A competitive salary and comprehensive benefits package, including medical and retirement plans, is offered.

Qualifications

• Ability to manage enterprise applications and vendor-provided software.
• Advanced project management skills for prioritizing work assignments.
• Experience in evaluating software for integration into firm systems.

Responsibilities

• Oversee planning and administration of the firm's enterprise applications.
• Lead issue resolution efforts for underperforming software.
• Manage annual budget for the software area.

Skills

Project management skills

Database management

Vendor management

Team leadership

Communication skills

Tools

Microsoft Office

Document Management System

Job description

Provides oversight of a team responsible for the planning, administration, and support of the firm's enterprise applications. This includes management, design, development, implementation, training and maintenance of databases, vendor provided software, software as a service, and other solutions which support litigation activities and administrative functions. May perform some duties directly.

Works with consultants and management teams in the firm to determine which applications and software are most appropriate for specific projects. Plans for the purchase or development of solutions.

Uses advanced project management skills to prioritize and direct the assignment of work and projects to realize firm goals for the group.

Leads issue resolution efforts when supported software is not performing as expected, which may require external vendor support.

Conducts evaluations of software and its installations to determine if it meets firm needs and standards and can be integrated into the systems successfully.

Develops staff through mentoring, formal training, and on the job development opportunities.

Manages the installation, configuration, operation and maintenance of Microsoft Office products, the firm's Document Management System, and other legal specific applications.

Advises management on all areas related to advancements in technology that will benefit the firm and advises on any research findings that will help the firm position itself strategically in the realm of technological advancements.

Ensures the team is trained and prepared to administer and support solutions.

Prepares the area's annual budget.

Participates in the firm's Disaster Recovery activities.

May be required to travel with minimal notice.

Uses management skills to motivate and direct assigned staff, including preparing and conducting performance evaluations.

Works, as required, at different shifts outside of stated regular office hours.

Attends training sessions concerning skill development; travels to these sessions as required.

Provides management with periodic status updates and project reports.

May be required to periodically provide after-hours support to customers throughout the firm.

Communicates courteously and professionally by phone and in person, using good communication skills.

Ensures that employees follow adequate security guidelines and policies while carrying out all duties.

Operates office equipment such as phones, calculators and photocopy machines.

Maintains a neat and orderly workplace.

Benefits Statement

Shook, Hardy & Bacon provides a competitive salary and comprehensive salary and benefits package for professional staff which includes medical, dental, vision, disability and life insurance, retirement plan with a generous contribution plan, and paid time off.