Applications Engineer

CPM; Waterloo (IA); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

401k

Medical/dental insurance

Tuition assistance

Paid holidays and vacations

Travel opportunities

Job summary

CPM Holdings, Inc. seeks an Applications Engineer in Waterloo, IA, focused on pelleting and size reduction equipment. The role involves reviewing customer requirements, selecting equipment, and submitting accurate quotes.

You will support North American customers by phone, digitally, or in person, collaborating with CPM engineers and sales staff to meet customer needs. Eligible for a hybrid work schedule after 6 months, with travel up to 50% to CPM and customer sites for training, seminars, and

Qualifications

• Bachelor's or Associate's degree in business or technical field preferred or equivalent work experience.
• Mechanical and/or agriculture background helpful.
• Excellent written and verbal communication skills.
• Mechanical aptitude and ability to communicate technical information clearly.
• Customer service, sales support or project management experience a plus.
• High integrity and ethics; strong organizational and interpersonal skills.
• Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Willingness to travel up to 50%.

Responsibilities

• Review customer equipment requirements and select appropriate equipment.
• Size equipment and prepare quotes with accuracy.
• Learn product knowledge and help troubleshoot issues.
• Complete tasks timely with clear follow-up for outstanding requests.
• Travel to CPM and customer sites domestically and internationally for training, seminars and commissioning.
• Maintain records of opportunities, quotes and contacts; participate in trade shows.
• Collaborate with CPM engineers and sales staff to meet customer needs.
• Perform additional related duties as needed.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Interpersonal skills

Self-motivated

Teamwork

Travel readiness

Problem-solving

Education

Bachelor's degree

Associate degree

Tools

Microsoft Office

Job description

CPM Holdings, Inc. is a diversified leading global supplier of process equipment and engineered technologies that sustainably feed, fuel, and build a better world. With its growing family of 17 market-leading product brands, CPM serves a variety of industries including animal feed, consumer food, green energy, advanced materials and sustainable packaging. Founded in 1883, CPM has 1,700 employees across 36 facilities on 4 continents with presence in 150+ countries. From the foods you eat to the fuels you require, CPM plays an important role in making the world more efficient and more sustainable. For more information, visit OneCPM.com.

This is not a fully remote position. Eligible for hybrid work schedule after 6 months of employment.

Job Summary

CPM is looking for an Applications Engineer with emphasis on both our pelleting and size reduction lines of equipment to join our sales department in Waterloo, IA. This is a position with a wide variety of responsibilities that include reviewing customer's equipment requirements, selecting the corresponding equipment that meet the customer's needs, and submitting accurate quotes.

The Applications Engineer will be part of an Applications team that works closely with North American customers, provides technical support by phone, digital, or in person, maintains good customer relationships, and will collaborate with CPM engineers and sales staff to meet customer needs.

Essential Duties and Responsibilities

• Assist customers in providing technical and or process information
• Properly size equipment and prepare quotes
• The applicant will become proficient in product knowledge, assist in troubleshooting issues, be self-motivating, and have attention to detail
• Complete tasks in a timely manner with a defined follow up practice/procedure for outstanding requests
• Be willing to travel to CPM and customer sites both domestically and internationally for customer/employee training, seminars, equipment commissioning and trade shows as assigned
• Communicate with supervisor on assignment progress, outstanding issues, customer opportunities and communications, and as required to promote company values, and financial objectives
• Maintain accurate records of opportunities, quotes and contacts
• Attend industry trade shows
• Perform additional related duties as needed or assigned
• Conduct themselves in a professional manner with both customers and colleagues

Qualifications and Skills

• Bachelor's or Associates degree in business or technical field preferred. Equivalent work experience will be considered
• Mechanical and/or agriculture background helpful
• Have excellent written and verbal communication skills
• Mechanical aptitude and the ability to communicate technical and process information both verbally and written
• Customer service, sales support or project management experience a plus
• High integrity and ethics
• Strong organizational and interpersonal skills
• Have a working and functional knowledge of Microsoft Office software including Outlook, Word, Excel, and PowerPoint
• Self-motivated with the ability to work independently as well as within a team setting.
• Ability to travel as needed - up to 50% possible

CPM Acquisition Corp. is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

• CPM Acquisition Corp. offers competitive compensation and benefits, including paid holidays and vacations, 401k, medical/dental insurance, tuition assistance, and more.