Applications Engineer

Halma plc; Tucson, Northern (AZ, KY); Hybrid; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life and Disability Insurance Plans

401k with up to 5% match and vesting

Tuition reimbursement

Earned PTO

Paid holidays

Parental Leave

Job summary

Alicat Scientific in Tucson, Arizona, seeks an Applications Engineer who will serve as the frontline technical advisor and sales partner for mass flow and pressure instruments across aerospace, biotech, clean energy, and manufacturing. After training, you will develop solution-based quotes and guide product selection for customers.

You will work closely with engineering, production, and marketing to ensure accurate guidance, fast responses, and successful customer engagements, contributing to

Qualifications

• Bachelor’s degree in Engineering, Physics, or related STEM field.
• Detail-oriented mindset with strong written and verbal communication skills.
• Experience or interest in fluid control, instrumentation, or automation.

Responsibilities

• Serve as the first point of contact for inbound inquiries via phone, email, and live chat.
• Qualify customer needs and recommend tailored solutions.
• Build accurate, application-specific quotes and follow up to drive conversions.
• Support OEMs and distribution partners with quoting and technical guidance.
• Troubleshoot pneumatics and fluid control issues and diagnose hardware/software problems.
• Collaborate with engineering, production, and marketing to ensure customer satisfaction.

Skills

Strong communication

Customer-focused

Education

Bachelor’s degree in Engineering, Physics, or related STEM field

Tools

CRM systems

Job description

Applications EngineerSkip to main content*We use cookies on this site to make our site work. Please see this Cookie Notice to view your rights on how to control their use.**We won't set cookies unless you enable them, or they are essential for the site to work. Click on the Cookie Notice link above, scroll to the bottom of the page, click on "Cookie Preferences" to see the types of cookies we collect and choose which cookies to accept while on the site.*#Applications Engineer page is loaded## Applications EngineerApplylocations: Tucsontime type: Full timeposted on: Posted Yesterdayjob requisition id: JR26\_000908Help grow a safer, cleaner, healthier future for everyone, every day.**Technical Sales & Support Engineer****Company:** Alicat Scientific**Location:** Tucson, AZ (On-Site)**Salary:** $50,000-$60,000 annuallyAre you a technically savvy communicator who thrives on solving problems and helping customers succeed? Join **Alicat Scientific** in Tucson, Arizona, where we design and build high-performance mass flow and pressure instruments used in industries like aerospace, biotech, clean energy, and advanced manufacturing. #Alicat**What You'll Do**After completing a comprehensive training program on our products and technologies, you’ll become a go-to expert for customers seeking solutions in mass flow. As the frontline technical advisor and sales partner, you’ll play a critical role in supporting sales conversions and delivering high-level technical support. You’ll help drive revenue by delivering fast, accurate, and insightful assistance that turns inquiries into long-term relationships. Whether you're building quotes, guiding product selection, or troubleshooting complex application challenges, you’ll be the trusted first point of contact ensuring customers get effective help every step of the way.**Sales & Customer Engagement*** ## Serve as the first point of contact for inbound inquiries via phone, email, and live chat.* ## Qualify customer needs and recommend tailored solutions that align with their technical and business goals.* ## Build accurate, application-specific quotes and follow up to drive conversions.* ## Support OEMs and distribution partners with quoting and technical guidance.**Technical Troubleshooting*** ## Pneumatics and Fluid Control: Troubleshooting flow instability, pressure regulation challenges, mechanical operations, and chemical incompatibilities.* ## Communication and Device Integration: Remotely diagnose and resolve complex communication errors by investigating hardware issues (including wiring, power, and signal integrity) and software-based networking problems.**Cross-Functional Collaboration*** ## Work closely with engineering, production, and marketing teams to ensure customer satisfaction and product alignment.* ## Contribute to product documentation and marketing content to enhance customer understanding.**Sales Operations*** ## Accurately enter and manage sales and service orders to ensure smooth processing and timely fulfillment.* ## Maintain CRM records to support clear communication, order tracking, and customer history management.* ## Collaborate with internal teams to ensure customer requirements are captured and executed correctly.**Is this the right role for you?**Application Engineers at Alicat are fast, curious, and customer focused. Success in this role means being responsive, resourceful, and ready to dive into complex challenges with enthusiasm.**What we're looking for:*** ## A Bachelor’s degree in Engineering, Physics, or related STEM field (preferably).* ## Detail-oriented mindset with strong written and verbal communication skills.* ## Experience or interest in fluid control, instrumentation, or automation.* ## Familiarity with one or more of the following fields is a plus: aerospace, bioprocessing, chemistry, environmental science, semiconductor technology, or optical sciences.* ## Bonus if you’ve worked in technical sales, customer support, or application engineering but not required.**Performance Expectations****Within 3 Months:*** ## Successfully complete Alicat's comprehensive product and application training program.* ## Demonstrate proficiency in core product knowledge and internal tools used for customer management.* ## Begin responding to customer inquiries with supervision, providing accurate technical and sales support.* ## Establish working relationships with internal teams (Sales, Engineering, Production)**Within 6 Months:*** ## Confidently support the full product line and handle customer communication independently.* ## Troubleshoot standard technical issues and provide accurate, timely support.* ## Collaborate effectively with other teams to ensure smooth customer workflows.* ## Contribute to revenue growth by converting inquiries into sales opportunities.**Within 12 Months:*** ## Solve advanced application challenges and support complex customer accounts.* ## Identify inefficiencies and help coordinate team-wide process improvements.* ## Set a strong example for peers and contribute to shaping team standards and culture.**Benefits:*** ## Health, dental, and vision insurance* ## Life and Disability Insurance Plans* ## 401k with up to 5% match and vesting schedule* ## Tuition reimbursement* ## Earned PTO* ## Paid holidays* ## Parental Leave