Applications Analyst II*

Santee Cooper; Moncks Corner (SC); On-site; USD 82,000 - 104,000; Full time

Job summary

Santee Cooper is seeking a GIS Application Analyst II to provide technical support and application development for GIS systems. The ideal candidate will have a strong understanding of GIS technologies, experience with tools like ArcGIS and AutoCAD, and the ability to work collaboratively across teams. This role includes responsibilities in troubleshooting, application development, and database management, with a focus on delivering user-focused solutions. Compensation ranges from $82,520 to $103,140 based on experience and qualifications.

Qualifications

• Experience with cloud-based GIS (ArcGIS Online, ArcGIS Pro integration with cloud services) preferred.
• Certification in Esri ArcGIS Professional or other relevant GIS certifications preferred.
• Familiarity with Agile project management and cross-functional team collaboration preferred.

Responsibilities

• Provides technical support for users across various GIS applications.
• Builds and configures web apps using ArcGIS Web AppBuilder and Dashboards.
• Supports the integration of MicroStation and AutoCAD data into GIS workflows.

Skills

GIS technologies

Application development

Technical support

Problem-solving

Collaboration

Education

Bachelor's Degree in Geography, GIS, Computer Science, or a related field

Associate's Degree + 4 years experience

High School Diploma/GED + 6 years experience

Tools

ArcGIS Enterprise

MicroStation

AutoCAD

Oracle Enterprise Geodatabase

Job description

Position Description

We are seeking a GIS Application Analyst II to join our team, providing technical support, application development, and integration expertise for our GIS systems, including ArcGIS Enterprise, Oracle Enterprise Geodatabase, and related tools. This role requires a strong understanding of GIS technologies, coupled with the ability to work closely with diverse teams across the organization to deliver high-quality, user-focused solutions. The ideal candidate will thrive in a collaborative environment, handling both technical challenges and interpersonal dynamics effectively, while also having experience supporting MicroStation and AutoCAD software in a GIS context. Additionally, the GIS Analyst will participate in an on-call rotation to provide after-hours support when needed.

Essential Job Tasks:

1. Support & Troubleshooting:
   • Provides technical support for users across various GIS applications (ArcGIS Pro, ArcMap, ArcGIS Enterprise, etc.), ensuring optimal functionality and addressing user-reported issues.
   • Troubleshoots complex issues related to ArcFM, ArcMap, ArcGIS Enterprise, Microstation, and AutoCAD software integration with GIS data.
   • Manages and resolves technical issues involving data integrity, performance optimizations, and system configurations across both GIS and CAD platforms.
2. Application Development & Integration:
   • Builds and configures web apps using ArcGIS Web AppBuilder, Experience Builder, and Dashboards to meet organizational needs.
   • Develops Arcade expressions for data summarization, dynamic labeling, and spatial analysis within web maps and applications.
   • Integrates external data sources (e.g., CSV, REST services, third-party systems) into ArcGIS Enterprise apps, ensuring seamless data workflows.
   • Assists in automating workflows using Python and scripting tools to optimize GIS data management processes.
3. Database Management:
   • Works with Oracle SDE data, supporting GIS data management tasks like data loading, quality control, and performance tuning.
   • Designs and manages data models and schemas to enhance app performance and ensure efficient data workflows.
4. CAD Integration Support:
   • Supports the integration of MicroStation and AutoCAD data into GIS workflows, ensuring proper conversion, mapping, and alignment of CAD data with GIS data layers.
   • Assists users in resolving technical issues related to CAD-to-GIS data conversion, spatial reference, and geometry handling.
   • Provides training and documentation on best practices for working with Microstation and AutoCAD within the GIS environment.
5. Collaboration & User Engagement:
   • Works closely with cross-functional teams to gather requirements, deliver GIS solutions, and ensure applications meet stakeholder needs.
   • Builds relationships with non-technical users, translating complex GIS concepts into actionable solutions. Provides training and documentation to enable effective use of GIS tools.
   • Adapts approach to collaborate effectively across departments and technical backgrounds, ensuring project goals are met timely.
6. Problem-Solving & Innovation:
   • Uses creative problem-solving skills to design innovative solutions for spatial data analysis and application development, especially when faced with data access limitations or technical constraints.
   • Identifies process improvement areas, optimizing GIS workflows for efficiency and accuracy.
7. On-Call Rotation:
   • Participates in the on-call rotation to support critical GIS systems outside of regular hours, ensuring timely resolution of urgent issues.
   • Responds promptly to emergencies or outages, minimizing downtime and operational impact.
   • Troubleshoots and resolves urgent technical issues related to ArcGIS Enterprise, Oracle SDE, MicroStation, AutoCAD, and other GIS systems.

Position Requirements

This position may be eligible for a hybrid (remote and in-person) arrangement.

Note: Will consider Applications Analyst II or I.

Applications Analyst II

• Bachelor's Degree in Geography, GIS, Computer Science, or a related field + 2 years experience, or an Associate's Degree + 4 years experience, or High School Diploma/GED + 6 years experience.
• Certification in Esri ArcGIS Professional or other relevant GIS certifications preferred.
• Experience with cloud-based GIS (ArcGIS Online, ArcGIS Pro integration with cloud services) preferred.
• Familiarity with Agile project management and cross-functional team collaboration preferred.

Compensation Range: $82,520 - $103,140 (min. - mid.)

Applications Analyst I

• Bachelor's Degree in Geography, GIS, Computer Science, or a related field, or an Associate's Degree + 2 years experience, or High School Diploma/GED + 4 years experience.
• Certification in Esri ArcGIS Professional or other relevant GIS certifications preferred.
• Experience with cloud-based GIS (ArcGIS Online, ArcGIS Pro integration with cloud services) preferred.
• Familiarity with Agile project management and cross-functional team collaboration preferred.

Compensation Range: $66,390 - $82,980 (min. - mid.)

Equal Opportunity Statement

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.