Applications Analyst I

UVM Health; South Burlington (VT); On-site; USD 55,000 - 75,000; Full time

Job summary

UVM Health seeks an Applications Analyst I to analyze user needs, support and maintain software for clinical and business processes, and ensure solutions align with standards and regulatory requirements.

Responsibilities include collaborating with end-users, vendors, and IT staff, and potentially developing training documentation and environments. Travel within the UVM Health Network may be required.

Qualifications

• Bachelor's degree in computer science, information technology, or a related field is strongly preferred.
• Epic certification within 120 days of hire with a maximum of three attempts.
• 1+ years of relevant operational experience in lieu of direct system support may be acceptable.

Responsibilities

• Analyze user needs and develop solutions while adhering to standards and regulatory requirements.
• Support business and clinical processes and facilitate integration of software with operations.
• Develop, deliver training materials, user guides, and training environments.

Skills

Business analysis

User training documentation

Stakeholder collaboration

Education

Bachelor's degree in CS/IT or related field

Epic certification within 120 days of hire (3 attempts max)

Tools

Epic Systems

Job description

Job Summary:
The Applications Analyst I provides analysis and technical support, and maintenance of the software used to support clinical and business processes. The individual is responsible for analyzing user needs and developing solutions to those needs while adhering to and maintaining best practice, organizational and regulatory standards as determined by IT and Organizational Leadership. The Applications Analyst I will develop a clear understanding of the software and tools used to meet the needs of the end user following developed standards. Responsibilities include working with end-users, vendors and internal IT staff supporting business/clinical processes and facilitating cohesive integration of software applications with business and clinical operations.

The Applications Analyst I support could include a subspecialty in designing and delivering training documentation for software used in business and clinical processes. This includes business and clinical analysis, training materials, user guides, building, testing, and maintaining training environments.

The Applications Analyst I may be required to provide support coverage 24 hours per day, 7 days per week. The ability and means to regularly travel throughout the UVM Health Network may be required.

Education:

• A bachelor's degree in computer science, information technology, or a related field is strongly preferred.
• For Epic Application support, certification is required within 120 days of hire with a maximum of three attempts.

Experience:

• Preferred: Experience with application support and/or implementation.
• Alternatively: 1 or more years of relevant operational experience in lieu of direct system support.