Strategic Applications Administrator

IPS Packaging & Automation; Greenville (SC); On-site; USD 85,000 - 105,000; Full time

Job summary

IPS Packaging & Automation is seeking an Applications Administrator to ensure reliable, secure operation of business apps. You will configure applications, manage access, integrations, licensing, and documentation while partnering with IT and vendors to align capabilities with operations.

The role requires analyzing incidents, coordinating changes, supporting user adoption, and maintaining compliant, scalable applications across the organization.

Qualifications

• Experience administering, supporting, and maintaining complex business applications in production.
• Strong knowledge of application configuration, IAM, integrations, testing, change control, incident management, and vendor support processes.
• Excellent written and verbal communication, with ability to explain technical concepts to business and technical audiences.
• Experience developing test plans, technical documentation, and end-user guidance.
• Experience identifying and implementing process automation improvements.

Responsibilities

• Administer, configure, maintain, and support assigned business applications per standards and vendor requirements.
• Monitor availability, performance, integrations, schedules, and health; document and resolve incidents.
• Coordinate troubleshooting with IT, security, data, and business teams; escalate to vendors when needed.
• Maintain configurations, environments, interfaces, and licensing; support renewal and capacity planning.
• Attend product roadmaps, release schedules, and lifecycle changes affecting operations.
• Provide end-user training and create clear guidance; document changes in approved repositories.
• Identify opportunities to automate recurring administrative tasks and improve functionality.

Skills

Application administration

Identity & access management

Incident management

Vendor coordination

Documentation & training

Process automation

Communication

Project coordination

Education

Associate or bachelor’s degree in IT or related field

Tools

Integration platforms

APIs

Scripting

Low-code development

Job description

IPS Packaging & Automation is seeking an Applications Administrator to ensure reliable, secure operation of business apps. You will configure applications, manage access, integrations, licensing, and documentation while partnering with IT and vendors to align capabilities with operations.

The role requires analyzing incidents, coordinating changes, supporting user adoption, and maintaining compliant, scalable applications across the organization.