Application Systems Manager I - EHRA

Department of Information Technology; North Carolina; Hybrid; USD 115,000 - 135,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

NC Department of Information Technology is seeking an Applications Systems Manager I to lead the IBEAM platform and its 25+ applications. The role oversees a 6-person technology team, including 5 developers, guiding modernization, cloud adoption, and governance.

Strong strategic leadership and executive communication are essential. You will work to ensure secure, scalable operations while supporting DEQ and other state agencies, with hybrid onsite work and a commitment to modernization

Qualifications

• Bachelor's degree in Computer Science or an IT-related field and five years progressive experience including at least two years in programming or applications analysis.
• Or Associate degree in Computer Science or an IT-related field and six years progressive experience including at least two years in programming and applications analysis.
• Equivalent combination of education and experience as outlined by the Education and Experience Equivalency Guide.

Responsibilities

• Provide strategic leadership for a 6-person technology team maintaining IBEAM and overseeing 25+ applications.
• Directly supervise 5 application developers, lead recruitment and performance management.
• Architect and manage modernization, cloud adoption, systems integration, and governance decisions.
• Oversee system design, performance tuning, capacity planning, lifecycle management, and upgrades.

Skills

Strategic leadership

Staff supervision

Cloud & applications management

Executive communication

Education

Bachelor's degree in Computer Science or IT-related field

Associate degree in Computer Science or IT-related field

Job description

Agency Department of Information Technology Division Chief Deputy SCIO Job Classification Title Applications Systems Manager I (NS) Position Number 60035614 Grade DT11

About Us

The N.C. Department of Information Technology (NCDIT) serves as the Technology Center for the State of NC. Services that NCDIT provides reach a client base of state and local government agencies, as well as schools, colleges and universities. NCDIT’s mission is to enable trusted business-driven solutions that meet the needs of North Carolinians. NCDIT provides technology services to state agencies and is charged with closing the digital divide by expanding availability of broadband services and promoting the adoption of affordable, high-speed internet.

Description of Work

Recruitment Range: $115,000 - $135,000 The position is designated Statutory Exempt (EHRA) and is exempt from the State Human Resources Act This position may be eligible for hybrid remote work in accordance with state policy and the agency’s remote work program but does require weekly onsite work. Any telework will be under the conditions of the state Teleworking Program Policy and the employer may end any teleworking arrangement at any time in the employer's sole discretion.

Make an Impact at the NC Department of Information Technology (NCDIT) supporting the Department of Environmental Quality (DEQ)! Join a mission-driven organization that protects North Carolina’s environment and public health. As the Applications Systems Manager I, you will lead a talented team responsible for the Internet-Based Environmental Application Management (IBEAM) platform—a critical system supporting air quality programs and more across DEQ. You’ll play a key role in both sustaining legacy operations and driving a multi-year modernization initiative that shapes the future of environmental technology statewide.

What You’ll Do:

• Lead and Collaborate: Provide strategic leadership and administrative oversight for a 6-person multidisciplinary technology team maintaining IBEAM, which hosts more than 25 applications and modules. Conduct collaborative planning with business and technical leaders, ensuring clear direction and resources for timely, on-budget delivery.
• Supervise and Develop: Directly supervise 5 application developers. Lead recruitment, performance management, workforce development, and succession planning. Foster continuous improvement, promote modern tools and practices, and drive organizational change.
• Architect and Manage Projects: Serve as DAQ’s applications and solutions architect for IBEAM, supporting approximately 200 DAQ employees and additional clients across DEQ’s 1,700-employee department. Develop strategies for modernization, cloud adoption, systems integration, and digital transformation. Establish standards and governance to ensure security, scalability, reliability, and cost-effective operations.
• Ensure Excellence: Oversee system design, integration, performance tuning, capacity planning, lifecycle management, and upgrades. Lead feasibility studies, cost/benefit analyses, workflow mapping, and modernization planning. Maintain system documentation and communicate complex recommendations to leadership and stakeholders.

What You’ll Bring:

• Thorough knowledge of applications, databases, cloud, and collaboration platforms, including strategic planning, solution architecture, implementation, governance, and operational support.
• Ability to align technology strategies and service delivery with organizational priorities and business objectives.
• Strong communication skills with executive leadership, business stakeholders, technical staff, vendors, and external partners.
• Vision for organizational growth, technology modernization, workforce development, and long-term operational success.
• Experience recruiting, developing, coaching, and managing technical developers.
• Demonstrated ability to build and maintain a high-performing, collaborative work environment that promotes accountability, innovation, customer service, and continuous improvement.

About the Division:

The North Carolina Department of Environmental Quality protects the state’s natural resources and relies on modern technology to support its mission. DEQ uses advanced data systems, cloud solutions, and digital tools to streamline permitting, improve access to environmental information, and strengthen science-based decision making. Ongoing modernization efforts help the agency enhance efficiency, transparency, and service delivery for communities, businesses, and partners across the state.

Knowledge Skills and Abilities/Management Preferences

The following Management Preferences are not required, but applicants that possess these skills are preferred:

• Experience in leading or contributing to complex application, database, or cloud‑platform initiatives that resulted in measurable improvements such as increased system performance, strengthened security, reduced defects, enhanced reliability, or successful implementation of modernization or architectural recommendations.
• Experience in translating complex technical concepts, analysis, or system recommendations into clear, actionable information for diverse audiences (including executives, business stakeholders, and technical teams) with demonstrated examples of how this communication influenced decisions, clarified project direction, or resolved organizational or technology issues.
• Experience in fostering team or project effectiveness within a technical environment, such as mentoring peers, promoting modern development practices, improving workflows, facilitating collaborative problem‑solving, or contributing to standards that strengthened accountability, innovation, customer service, or continuous improvement.

Discover why NCDIT is the ideal destination for your professional growth - Why Work for NCDIT Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree in Computer Science or an IT related field or other related technical degree from an appropriately accredited institution and five years progressive experience including at least two years of experience in programming and applications analysis or related work; or Associate degree in Computer Science or an IT related field or other related technical degree from an appropriately accredited institution and six years progressive experience including at least two years of experience in programming and applications analysis or related work; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter: Shaun Osborne

Recruiter Email: [e-mail] North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast.

State Application Resources/Frequently Asked Questions

Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post‑secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide.

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