Application Systems Analyst/Associate Application Systems Analyst

Auburn University; Alabama; On-site; USD 71,000 - 94,000; Full time

Benefits offered by this job

Life-Changing Impact

Culture of Excellence

Educational opportunities

Work/life balance

Job summary

Auburn University is seeking an Application Systems Analyst to deliver and maintain software and hardware solutions that enhance operational efficiency within the Business & Administration domain.

The role involves collaborating with stakeholders, documenting procedures, and training users while supporting ongoing system improvements and vendor communications. It requires relevant IT experience and university-facing know-how.

Qualifications

• Relevant IT experience and systems analysis.
• Experience in a university setting is preferred.
• Scope of Experience: IT experience in business/university environments.

Responsibilities

• Provide software and tools support within Business & Administration to streamline processes.
• Collaborate with stakeholders to identify system issues and propose improvements; obtain approvals and train users.
• Serve as liaison between users and software vendors for effective communication and issue resolution.
• Contribute to BAT team projects, leveraging strengths to support goals and drive solutions.
• Provide endpoint support and exceptional customer service to Auburn University staff.
• Develop and maintain documentation and training materials with Senior Analyst guidance.

Education

Bachelor's degree

Associate's degree

High school diploma or equivalent

Job description

Overview

Business and Administration at Auburn University is excited to begin the search for an Application Systems Analyst! This role provides technical support to Business & Administration clients by delivering and maintaining software and hardware solutions that enhance operational effectiveness. Works under direct supervision to identify opportunities for process improvement and tool optimization, applying innovative thinking to enhance existing systems. Participates in project planning by assisting in the definition of system scope and objectives based on stakeholder requirements. Implements new or updated procedures to address operational challenges, considering resource constraints, timelines, and desired outcomes. Responsible for the design, configuration or development, testing, troubleshooting, and documentation of technology solutions that support Business & Administration functions.

Responsibilities

• Provides support for software solutions and tools utilized within Business & Administration units, with an emphasis on enhancing and streamlining business processes.
• Collaborates with the stakeholders to identify system issues and areas for improvement. Conducts evaluations, recommends enhancements, secures necessary approvals, and provides user training on updated processes.
• Offers support for existing software and serves as a liaison between users and software vendors to ensure effective communication and issue resolution.
• Contributes to the success of the Business & Administration Technology (BAT) team by actively collaborating with colleagues on projects and shared initiatives. Leverages individual expertise and strengths to support team goals, while fostering open and effective communication to drive solutions and ensure project success.
• Provides endpoint support as needed, delivering exceptional customer service to Business & Administration employees through resolution. Ensures issues are addressed efficiently, whether resolved directly or by coordinating with other support teams, maintaining clear communication and a commitment to user satisfaction.
• Assists in developing and maintaining documentation for supported software applications, under the direction of Senior Application Systems Analyst. Supports the delivery of user training in a variety of formats, including scheduled group sessions, individual instruction as needed, in-person sessions, and recorded materials. Works with team members to prepare training materials and help facilitate training sessions.

Qualifications

Associate Application Systems Analyst

• High school diploma or equivalent + 9 year of experience OR
• Associate's degree + 5 year of experience OR
• Bachelor's degree + 1 year of experience

Typical salary ranges for this level fall between $70,500 - $83,840, commensurate with experience.

Application Systems Analyst

• High school diploma or equivalent + 11 year of experience OR
• Associate's degree + 7 year of experience OR
• Bachelor's degree + 3 year of experience

Typical salary ranges for this level fall between $79,310–$94,320, commensurate with experience.

Scope of Experience: Relevant IT experience to include systems analysis/programming in a business or university setting.

Contract Type

Continuing

Why Work at Auburn?

• Life-Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.
• Culture of Excellence:We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.
• We’re Here for You:Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.
• Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top-ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.
• A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

Equal Opportunity Compliance Statement

It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit the Office of Equal Opportunity Compliance's website to learn more.