Application Support Specialist-- SOMDC5692935

Compunnel Inc.; Indianapolis (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading IT solutions company in Indianapolis is searching for an Application Support Specialist. This role focuses on providing process and system support for key IT applications, ensuring data security and user assistance. The ideal candidate will have a strong technical background with significant experience in system management and project delivery. Applicants should be resourceful, self-managed, and possess excellent interpersonal skills to work effectively across diverse teams. This is a contract position for individuals with a technical or business degree.

Qualifications

• Excellent IT skills managing large data sets.
• Strong problem-management technical skills.
• Experience of 3 years in IT project delivery.

Responsibilities

• Work with IT and external partners to resolve all system issues.
• Identify improvement ideas for working efficiencies.

Skills

Knowledge in sourcing

Contract management

Spend management

Data management

Problem management

Interpersonal skills

Project delivery

Education

Technical or business degree

Tools

SAP ECC

Ivalua

Coupa

DocuSign

Job description

Application Support Specialist – SOMDC5692935

The role will focus on process, system support and administration for key GBS applications and IT solutions. Responsible for providing end‑user support to key systems such as SAP ECC, Ivalua, Coupa and DocuSign software applications, ensuring data safeguarding and security measures are being adhered to.

Responsible for reducing end‑user queries from global business users by identifying common issues and implementing solutions that encourage self‑service support.

Seniority level: Associate

Employment type: Contract

Responsibilities

• Work with IT and external partners to ensure all system issues are resolved in a timely manner while communicating the status effectively with the business.
• Identify and lead improvement ideas resulting in working efficiencies.

Qualifications

• High knowledge in key systems and one or more of the following areas: Sourcing, Contract Management, Spend Management, Spend Analytics.
• Excellent IT skills with ability to manage and interrogate large data sets effectively.
• Excellent problem‑management technical skills.
• Inter‑personal skills with ability to quickly establish effective working relationships across geographical and cultural borders.
• Resourceful, self‑managed, and goal‑driven with the ability to work effectively in teams.
• Experience of 3 years leading small to medium size project delivery in IT or a related business area.
• Technical or business degree, or equivalent practical experience.