SAP Support Specialist(DSCSA Must)

Harvey Nash; Paramus (NJ); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading IT consultancy is seeking an SAP Support Specialist in Paramus, NJ, for a contract-to-hire role. The position involves providing functional and technical support for SAP systems, troubleshooting issues, and maintaining data integrity. Ideal candidates should have hands-on SAP application experience and strong problem-solving skills. This role offers the opportunity to work closely with global teams and support logistics and finance operations.

Qualifications

• Hands-on experience supporting SAP applications (e.g., SD, MM, FI/CO).
• Experience developing SAP reports and documentation.
• Strong troubleshooting and problem-solving skills.

Responsibilities

• Troubleshoot and resolve SAP system issues promptly.
• Develop and maintain SAP reports and SOPs.
• Collaborate with the Global SAP team on system incidents.

Skills

SAP applications support

Troubleshooting skills

Developing reports and documentation

Cross-functional teamwork

Strong communication skills

Attention to detail

Multi-tasking

Job description

Job Title:

SAP Support Specialist (SAP S/4HANA implementation)

Location:

Paramus, NJ

Duration:

2+ Months Contract to Hire

Job Description:

The SAP Support Specialist is responsible for providing functional and technical support for SAP systems to ensure smooth daily business operations. This role involves troubleshooting system issues, maintaining data integrity, supporting logistics and finance processes, and collaborating with global SAP teams to continuously improve system performance and user experience.

Key Responsibilities

• Identify, analyze, troubleshoot, and resolve SAP system issues in a timely and effective manner.
• Develop and maintain SAP reports and operational Standard Operating Procedures (SOPs).
• Collaborate closely with the Global SAP team to investigate and resolve system‑related incidents and enhancements.
• Provide day‑to‑day SAP support for Logistics and Finance teams, including sales and operational transactions.
• Create and maintain user documentation, job aids, and training materials.
• Deliver training sessions to end users to improve system adoption and efficiency.
• Monitor SAP system performance and conduct routine maintenance to ensure stability and optimal operation.
• Ensure the accuracy, consistency, and integrity of SAP master data.
• Support continuous improvement initiatives by identifying system enhancements and process optimization opportunities.
• Participate in system testing for upgrades, patches, and new functionality.
• Perform other duties as assigned by the Director of Customer Service, Quality & Logistics and/or Senior Vice President of Finance & Operations.

Required Skills & Qualifications

• Hands‑on experience supporting SAP applications (e.g., SD, MM, FI/CO, or related modules).
• Strong troubleshooting and problem‑solving skills in SAP environments.
• Experience developing SAP reports and documentation (SOPs, user manuals).
• Ability to work effectively with cross‑functional teams including Finance, Logistics, and Operations.
• Strong communication and interpersonal skills for user support and training.
• High attention to detail with a focus on data integrity and quality.
• Ability to manage multiple priorities in a fast‑paced environment.

Preferred Qualifications

• Experience working with global or enterprise SAP environments.
• Knowledge of business processes in logistics, supply chain, or finance.
• Familiarity with change management, testing, and system upgrades.