Application Support Specialist - Onsite, Full-Time

Sunshine Enterprise Usa; Kissimmee (FL); On-site; USD 22,000 - 36,000; Full time

Job summary

Sunshine Enterprise USA LLC in Kissimmee, FL, is seeking an Application Support Specialist to handle intake, review, and processing of permit and service-related applications. This entry-level role suits individuals with customer service, administrative support, front desk, call center, or clerical experience, and no prior permit experience is required as training is provided.

You will enter data, respond to inquiries, guide applicants on documents, coordinate with internal teams, and maintain

Qualifications

• 1+ year of experience in customer service, administrative support, office roles.
• Strong attention to detail and data accuracy.
• Comfortable with computers and multiple systems.
• Basic proficiency in Microsoft Office (Word, Excel, Outlook).
• Clear and professional communication with customers and internal teams.
• Strong organizational and time-management skills.

Responsibilities

• Receive, review, and process permit or application requests for completeness and accuracy.
• Enter and maintain application data in internal systems, databases, or tracking tools.
• Respond to customer inquiries via phone, email, or in person regarding application status, requirements, and next steps.
• Provide clear guidance to applicants on documentation, forms, and procedural requirements.
• Coordinate with internal departments to route applications and resolve missing or incorrect information.
• Track application progress and ensure timely follow-up and resolution.
• Maintain organized records in compliance with internal policies and regulatory standards.
• Prepare basic reports, logs, or summaries related to application volume and status.

Skills

Customer Service

Administrative Support

Data Entry

Communication

Attention to detail

Tools

Microsoft Office

Job description

Sunshine Enterprise USA LLC in Kissimmee, FL, is seeking an Application Support Specialist to handle intake, review, and processing of permit and service-related applications. This entry-level role suits individuals with customer service, administrative support, front desk, call center, or clerical experience, and no prior permit experience is required as training is provided.

You will enter data, respond to inquiries, guide applicants on documents, coordinate with internal teams, and maintain