Onsite Permit Applications Support Specialist (Contract)

Sunshine Enterprise Usa; Kissimmee (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

Sunshine Enterprise USA LLC in Kissimmee, FL seeks an Applications Support Specialist to manage the intake, review, and processing of permit and service-related applications. This onsite role operates during business hours with full training provided; prior permit experience is not required.

Ideal candidates have 1+ year in customer service or clerical roles, are detail-oriented, and comfortable working with data and multiple systems.

Qualifications

• 1+ year of experience in customer service or clerical roles
• Strong attention to detail and accuracy when handling forms and data
• Comfortable working with computers and multiple systems
• Basic proficiency in Microsoft Office (Word, Excel, Outlook) or similar tools
• Ability to communicate clearly and professionally with customers and internal teams
• Strong organizational and time-management skills

Responsibilities

• Receive, review, and process permit or application requests for completeness and accuracy
• Enter and maintain application data in internal systems, databases, or tracking tools
• Respond to customer inquiries via phone, email, or in person regarding application status, requirements, and next steps
• Provide clear guidance to applicants on documentation, forms, and procedural requirements
• Coordinate with internal departments to route applications and resolve missing or incorrect information
• Track application progress and ensure timely follow-up and resolution
• Maintain organized records in compliance with internal policies and regulatory standards
• Prepare basic reports, logs, or summaries related to application volume and status

Skills

Customer service

Administrative support

Data entry

Microsoft Office

Communication skills

Organizational skills

Tools

Microsoft Office

Job description

Sunshine Enterprise USA LLC in Kissimmee, FL seeks an Applications Support Specialist to manage the intake, review, and processing of permit and service-related applications. This onsite role operates during business hours with full training provided; prior permit experience is not required.

Ideal candidates have 1+ year in customer service or clerical roles, are detail-oriented, and comfortable working with data and multiple systems.