Application Support Specialist

TalentBurst, Inc.; Virginia (IL); On-site; USD 60,000 - 75,000; Full time

Job summary

TalentBurst is seeking an Application Support Specialist for a 6-month contract in Richmond, VA (Onsite). You will collaborate with users, engineering, IT, and MES vendors to maintain workflows, investigate inventory discrepancies, train users, and ensure system uptime.

The role emphasizes cross-functional collaboration, process improvements, and ongoing MES documentation. The ideal candidate has a programming background, 1–2 years manufacturing experience, and familiarity with Windows OS and

Qualifications

• 2-year technology degree or equivalent preferred, not required.
• 1-2 years of manufacturing experience preferred.
• Line of business experience preferred.
• A programming background.
• Able to work with people at different levels.
• Self-managed, good with handling multiple projects.
• Some IT background - infrastructure would be good, software is not necessary.
• Experience with Windows OS and SAP is a plus; main system is a shopfloor management application.

Responsibilities

• Set up and maintain workflows with users, engineering, and support teams.
• Investigate and resolve inventory discrepancies with Production Data Analyst.
• Train new and existing users.
• Partner with IT to ensure system configuration and uptime.
• Implement reporting performance metrics methodologies and processes.
• Collaborate with users, engineering, IT, and MES vendor on improving operational performance.
• Define requirements for added features and proper application utilization.
• Develop and implement process improvements on cross-functional teams.
• Identify opportunities to optimize/integrate isolated systems and automate processes.
• Participate in short- and long-term projects to implement improvements.
• Work with MES vendor on updates, upgrades and new tool configuration.
• Perform testing to meet functional requirements.
• Formulate/maintain MES procedures and documentation.
• Stay abreast of MES developments.

Skills

Programming background

IT background

People collaboration

Grit

Education

2-year technology degree

Tools

Windows OS

SAP

Shopfloor management app

Job description

Job Description

Title: Application Support Specialist
Location: Richmond, VA 23234 (Onsite)
Duration: 6 Months Contract

Responsibilities:

• Work and collaborate with users, engineering, and support teams to set up and maintain workflows
• Work and collaborate with Production Data Analyst to investigate and resolve inventory discrepancies
• Train new and existing users
• Partner with IT to ensure system configuration and uptime
• Implement methodologies and processes for reporting performance metrics
• Collaborate with users, engineering, IT, and MES vendor on improving operational performance
• Guide users in defining requirements for added features, problem resolution and proper application utilization
• Develop and implement process improvements by actively participating on cross functional teams
• Identify opportunities to optimize and integrate isolated systems and/or automate existing processes for efficiency
• Be a part of short- and long-term projects to implement process improvements and efficiencies
• Work with MES vendor on updates, upgrades and new tool configuration
• Perform testing to ensure developmental needs meet functional requirements
• Formulate and maintain MES procedures and documentation
• Stay abreast of current information and developments concerning MES

Qualifications:

• 2-year technology degree or equivalent preferred, not required
• 1-2 years of manufacturing experience preferred
• Line of business experience preferred
• A programming background;
• Able to work with people at different levels;
• Self-managed, good with handling multiple projects;
• Some IT background - infrastructure would be good, software is not necessary;
• Not sure how you quantify this, but I need someone with grit (this assignment will be a challenge, he/she will be supported and join a good team, but this person needs to be able to push and make things happen).
• Specific application experience is not required but nice to have. Applications we work with: Windows OS, SAP, the main system will be a shopfloor management application.

Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.

Company Description

Founded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website www.talentburst.com or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA