Application Support & Solutions Specialist

Dash Development Group; Town of Germantown, Northern (WI, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Dash Development Group in Wisconsin is hiring an Application Support Tech to bridge software implementations, training, and help-desk support for our Document Management software.

This entry-level role emphasizes problem-solving, strong listening, and clear communication with small to mid-sized manufacturers and distributors. On-site work in Germantown/Menomonee Falls is required, with growth opportunities and training available.

Qualifications

• Experience or skills in customer service is useful.
• Strong listener and communicator with a proactive attitude.
• A love of learning and applying what you learn.
• Ability to sell ideas, time and more.

Responsibilities

• Provide software implementations, training and consulting.
• Offer help-desk support for Dash DDX Document Management software.
• Contribute to achieving revenue goals through proactive service.

Skills

Customer Service

Communication

Problem solving

Learning mindset

Tools

Windows 10

MS Office

MS SQL / databases

Job description

Dash Development Group in Wisconsin is hiring an Application Support Tech to bridge software implementations, training, and help-desk support for our Document Management software.

This entry-level role emphasizes problem-solving, strong listening, and clear communication with small to mid-sized manufacturers and distributors. On-site work in Germantown/Menomonee Falls is required, with growth opportunities and training available.