Software Consultant / Implementation Specialist

Dash Development Group; Town of Germantown, Northern (WI, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Freedom to be creative

Direct Customer Interaction

Entrepreneurial impact

Impactful work

Meaningful work

Job summary

Dash Development Group in Germantown, WI is hiring an Consultant & Implementation Specialist who blends tech know-how with consulting and project management. You'll lead software implementations, train users, and provide help-desk support for our Dash DDX Document Management software while pursuing revenue goals.

Direct customer interaction and problem solving are central to the role. We value an adaptable, proactive learner who communicates clearly, sells ideas, and enjoys teamwork.

Qualifications

• Experience in customer-focused software implementations preferred.
• Familiarity with Windows 10/Server and MS Office suite required.
• Strong communication and listening skills essential.
• Ability to manage small projects and sell ideas.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Lead software implementations and training for our Dash DDX product.
• Provide consulting and help-desk support for customers.
• Help drive revenue by meeting targets.
• Collaborate with team to deliver solutions and growth.
• Grow personally and professionally through problem solving.

Skills

Customer service

Communication

Sales ability

Project management

Learning agility

Problem solving

Tools

MS Office suite

MS SQL

Oracle

MySQL

Windows OS

Job description

NOW HIRING CONSULTANT & IMPLEMENTATION SPECIALIST

We're looking for just the right person for our team. Someone that's part tech, part consultant, part project manager, a quick learner, and has problem-solving customer service in their DNA. We have a little fun while we're at it too.

Document Management Software solutions for Business

Role: Software Application Consultant & Implementation Specialist

We offer you

• Freedom to be creative
• Direct Customer Interaction
• The opportunity to be entrepreneurial & have an impact
• The chance to solve real-world problems
• The satisfaction of making people's lives better

We seek

The people and tech skills to generate serious results for our customers and make them really (really) happy.

• An adaptable attitude
• A proactive, can-do mindset
• A true love of learning and applying what you've learned
• An ability to sell your ideas, time and more
• A great listener & communicator who enjoys working with others

We're happy to help with training on many things – including our own Dash DDX Document Management software (on which you'll be working extensively).

Experience or skills in any of the following is useful:

• ERP / Business Systems is strongly desired
• Customer Service
• Familiarity with Microsoft Windows 10 and Server operating systems a plus
• Full knowledge of MS Office (Outlook, Word, Excel, PowerPoint, and Outlook) is a must
• Database experience is also very desirable (MS SQL, Oracle, MS Access, MySQL)
• Some experience with our audience – small and mid-sized manufacturers and distributors – will be useful too
• Project Management (Smaller projects)
• Even some history of selling would be great.

What you'll do: You will be responsible for software implementations, training and consulting – along with help-desk support for our software products. You will also have goals to generate a certain level of revenue. Being great at proactive customer service, detail oriented, self-motivated and working with our excellent team will be key to your success and personal and professional growth. If you like helping people find solutions to their problems, and want to grow, this is a place for you.

This is an entry-level, or near-entry level position with lots of room for growth and personal improvement.

Hours: Full Time

Location: Germantown/Menomonee Falls, WI