Application Support Engineer / SRE - Financial Services

Talener; Greenwich (CT); Hybrid; USD 120,000 - 190,000; Full time

Benefits offered by this job

Remote/Hybrid work environment

Generous benefits package

Job summary

Talener is seeking an Application Support Engineer for a prestigious investment firm headquartered in Greenwich, CT. The role blends on‑site and remote work, requiring 2 days in the office and 3 days remote each week to support mission‑critical applications.

You will leverage SQL, Python, AWS, and Linux to troubleshoot, investigate incidents, and improve system reliability while collaborating with global teams to resolve complex issues. Strong communication with users is essential.

Qualifications

• 2+ years in Application/Production Support/SRE or similar
• Hands‑on experience with SQL and Python
• Hands‑on experience with AWS and Linux
• Strong passion for Support Engineering and reliability
• Experience with log investigation and root‑cause analysis
• Experience diagnosing issues and collaborating across teams
• Strong communication skills to support users via phone, email, and in-person

Responsibilities

• Provide application and production support for critical systems
• Investigate incidents, diagnose issues, and coordinate cross‑team resolutions
• Monitor systems, perform root‑cause analysis, and implement durable fixes

Skills

SQL

Python

AWS

Linux

Log analysis

Root cause analysis

Issue diagnosis

Communication

Education

Degree in IT/CS/STEM

Job description

Our client is a prestigious, global investment firm that has been a leader in the industry for 20+ years. With a HQ in Greenwich, Connecticut, this firm has over 500 employees and manages more than $150B for various institutional investors.

Job Title

Application Support Engineer

Location

Office in Greenwich, CT (50min commute from Grand Central). This is a hybrid role, with an onsite requirement 2x per week and remote 3x per week.

Required Technology & Skills

• 2+ years of professional experience in Application / Production Support / SRE or similar
• Hands‑on experience with SQL and Python
• Hands‑on experience with AWS and Linux
• Strong passion for Support Engineering and continue to grow in application support and system reliability
• Experience with log investigation and root‑cause analysis
• Experience diagnosing issues, debugging, and working across teams to resolve issues
• Strong communication skills and ability to support users via phone, email, and in-person

Additional Skills

• Degree in IT, Computer Science or STEM related field
• Team player
• Experience supporting financial/trading and/or mission‑critical applications

Salary Range

120,000 - 140,000 base salary, plus $30,000 - $50,000 guaranteed annual cash bonus (Total cash compensation $150,000 - $190,000).

Benefits & Perks

• Great benefits (health/dental/vision, etc) and generous 401k plan
• Remote/Hybrid work environment
• Strong Work‑life balance
• Opportunity to have high impact on a small team filled with great, highly talented individuals