Application Support Engineer

krg technology inc; Alpharetta (GA); On-site; USD 80,000 - 100,000; Full time

Job summary

krg technology inc is hiring an Application Support Engineer based in Alpharetta, Georgia. In this role, you will be part of a dynamic team responsible for incident and problem management, requiring system administration skills and experience in Java development. The ideal candidate will have a solid background in Unix/Linux environments while also demonstrating proficiency in monitoring applications like AppDynamics, NimSoft, and Splunk.

A Bachelor's degree in a technical field with 5-7 years of industry experience is required. This position offers opportunities to manage multiple projects while supporting application services in a global environment.

Qualifications

• 5-7 years industry experience in IT roles.
• 3-5 years in system administration.
• 1-3 years in Java development.

Responsibilities

• Manage and drive multiple projects in a dynamic environment.
• Troubleshoot issues in the application runtime environment.
• Provide support for incident/problem management.

Skills

System Administration

Java

Monitoring Applications

Scripting Languages

Incident Management

Education

Bachelor's degree in related technical field

Master's degree preferred

Tools

Splunk

AppDynamics

NimSoft

Kafka

Job description

Job Title : Application Support Engineer

Duration: Contract

Job Description:

Application Support Specialist will be part of a dynamic team responsible for Incident/problem management, support and monitoring in an ITIL focused delivery organization. We are looking for a well-rounded individual that has exposure and experience in system administration with a java background who can plug in to be a utility player in a team responsible for service delivery and post production support.

Experience required in the following areas:

• · System Administration background in Unix/Linux environments
• · Experience working with/supporting monitoring applications including Apica, NimSoft, AppDynamics and Splunk. AppDynamics experience is a must have.
• · Strong technical background in system engineering, tools and understanding of application architecture
• · Thorough understanding of databases, web server/load balancing and Application server is required. Oracle/Mongo/WebSphere/Tomcat
• · Demonstrate ability to manage and drive multiple projects within a dynamic environment
• · Experience in a global, multi-site, multi-function shared services environment is preferred
• · Background in incident/problem management
• · Ability to work independently and troubleshoot issues in the application runtime environment.
• · Excellent verbal and written skills.

Technical Skills Required

• · Experience in system administration role in a Unix and Middleware capacity
• · Experience with diagnostics tools used for enterprise monitoring to identify root cause like NimSoft (CA-UIM), Apica, AppDynamics and Splunk
• · Proficient in scripting languages including shell, Python and use of regular expressions
• · Experience with Release management
• · Experience with the following environments/languages Java, Midrange, X86
• · Experience with multiple protocols like HTTP, HTTPS, TCP and technologies like JSON, HTML, XML and web services
• · Experience working in DevOps, MicroServices environment in an operational capacity
• · Exposure with the following tools/applications: Kafka, Zookeeper, Eureka
• · Exposure supporting/monitoring applications in a Software as a Service (SaaS) model

EDUCATION/EXPERIENCE:

• · Bachelor's degree in related technical field; Master's degree preferred
• · 5-7 years industry experience
• · 3-5 years in system administration
• · 3-5 years supporting monitoring tools in an application support environment
• · 1-3 years in Java development
• · 1-3 years in working SaaS, DevOps, MicroService support models

Additional Information

All your information will be kept confidential according to EEO guidelines.