Application Support Engineer

K&K Global Talent Solutions INC.; Jacksonville (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

K&K Global Talent Solutions Inc. is seeking candidates for a Production Support role with one of our USA clients. You will provide L2 support for critical investment banking applications, focusing on Oracle databases and Unix/Linux environments, with exposure to GCP.

Key skills include PL-SQL, ITIL incident/service/problem management, and monitoring tools. Experience with DevOps/automation is a plus. This position is based in the Jacksonville area and involves working with global teams.

Qualifications

• Experience with Oracle database and SQL
• Unix/Linux experience in production environments
• Exposure to Google Cloud Platform (GCP)
• Familiarity with ITIL incident, service request and problem management
• Knowledge of monitoring tools and DevOps/automation is a plus

Responsibilities

• Provide L2 support for critical investment banking applications
• Assist with incident management, service requests and problem management
• Collaborate with cross-functional teams to resolve issues quickly

Skills

Oracle

UNIX/Linux

GCP

PL-SQL

ITIL

DevOps

L2 Support

Tools

Monitoring tools

DevOps tooling

Job description

K&K Global Talent Solutions Inc. is an international recruiting agency that has been providing technical resources in the Canada and the USA region since 1993.

This position is with one of our clients in USA, who is actively hiring candidates to expand their teams.

Job Description

Must Have Technical/Functional Skills

Database: Oracle

Operating System experience: UNIX or Linux

Cloud: GCP

Production Support, PL-SQL, Unix, ITIL (Incident Management, Service Request, Problem Management,

Knowledge of any monitoring tools good to have, Understanding of DevOps/automation good to have

Associate is expected to provide L2 support for critical investment banking applications