Application support analyst / Prime Services

Talan Group; New York (NY); On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

401(k) retirement plan with company matching

15 days of paid vacation per year

Company health, dental, and vision insurance plans

8 paid holidays and 5 sick days

Job summary

A global consulting and tech group is seeking an Application Support Analyst in New York. The role involves providing production support for Prime Services systems, ensuring system stability, and collaborating with traders and sales. Candidates should have 4+ years of experience, technical proficiency in SQL, Linux, and a solid understanding of equity markets. The position offers a competitive salary range of $90,000 - $150,000 and comprehensive benefits including a 401(k) plan and health insurance.

Qualifications

• Minimum 4+ years of experience in front office application production support.
• Strong understanding of equities markets and trading systems.

Responsibilities

• Provide proactive and reactive support for Prime Services applications.
• Manage real-time incident resolution to minimize trading disruptions.
• Conduct root cause analysis and implement preventive measures.
• Develop monitoring tools and perform regular system maintenance.
• Serve as a technical interface for traders and business users.

Skills

SQL

Linux

Scripting

Analytical skills

Problem-solving skills

Communication skills

Education

Bachelor's degree in Computer Science, Engineering, Finance, or Quantitative Finance

Tools

Order Management Systems (OMS)

Job description

Application support analyst / Prime Services

With 7,000+ experts in 20 countries, Talan is a global consulting and tech group helping businesses innovate and grow through AI, Data, and Blockchain. CertifiedGreat Place To Work, we’re aiming for €1B revenue by 2025.

At Talan, we believe inPositive Innovation— using technology to serve people and society

Job Description

The candidate will performApplication Production Supportactivities as part of the Prime Services Electronic Execution supportteam. This role combines providing real-time support for Prime services systems with contributing to broader strategic initiatives. The candidate will play a critical role in ensuring system stability, monitoring application performance, and facilitating smooth interactions between IT and the Prime Services business (traders and sales).

Role and responsibilities

• Provide proactive and reactive support for Prime Services and Electronic Executionapplications.
• Manage real-time incident resolution to minimize trading disruptions.
• be involved in onboarding applications into the production environment and working with the global teams on transformational projects
• Conduct root cause analysis and implement preventive measures.
• Develop monitoring tools and perform regular system maintenance.
• Address performance bottlenecks and coordinate resolutions.
• Serve as a technical interface for traders and business users.
• Maintain documentation and share best practices within the support team.

As a member of our team, you will have the opportunity to work on cutting-edge technology and collaborate with a dynamic group of professionals who are dedicated to excellence. You will have the chance to contribute to the development ofour Finance engineering teamand grow your career in a stimulating environment

#LI-ASD

Qualifications

Qualifications

• Bachelor’s degree in Computer Science, Engineering, Finance, or Quantitative Finance.
• Minimum 4+ years of experience in front office application production support to the business on atrading desk.
• Technical proficiency SQL, Linux and scripting.
• Strong understanding of equities markets, trading systems, and Order Management Systems (OMS).
• Excellent analytical and problem-solving skills, with the ability to work under pressure.
• Clear verbal and written communication skills, with a focus on documentation.
• Proven ability to manage and resolve risks and issues affecting production and end-users.

At Talan, we invest in our employees' well-being and empower them with benefits, including:

• The salary range for this role is US$90,000 - US$150,000.
• 401(k) retirement plan with company matching
• 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 8 paid holidays + 5 sick days + 2 personal days per year
• ️????Company health, dental, and vision insurance plans + FSA
• ????Voluntary STD and LTD

All your information will be kept confidential according to EEO guidelines.