Trading Application Support Engineer - New York City, USA

Talan Group; Paris (TX); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

401(k) retirement plan with company matching

15 days of paid vacation

Health, dental, and vision insurance

Job summary

A global consulting and technology group in Texas is seeking an Application Support Analyst to provide technical support for FX and Derivatives trading platforms on the trading floor. The ideal candidate will have a Master's in Computer Science or related field and 2.5 years of experience in finance. Key responsibilities include incident resolution and platform monitoring. This role offers a salary of $100,000 - $140,000 along with comprehensive benefits.

Qualifications

• 2.5 years of post-graduate experience in the financial industry.
• Solid understanding of financial markets, especially FX and Derivatives.
• Experience with algorithmic trading and market connectivity.

Responsibilities

• Provide support for FX and Derivatives trading platforms.
• Monitor platform stability and performance.
• Act as the first point of contact for incidents.

Skills

Technical support for trading platforms

Incident resolution

Analytical mindset

Detail-oriented

Education

Master’s degree in Computer Science or related field

Tools

FIX protocol

Linux

Bash/Python scripting

Job description

With over 7,000 experts in 20 countries, Talan is a global consulting and technology group dedicated to accelerating our clients' transformation through technology, data, and innovation. We’re proud to be a Certified Great Place to Work and are on track to reach €1 billion in revenue by 2025. At Talan, our philosophy is simple yet powerful: Positive Innovation — leveraging technology to benefit people and society.

Job Description

Based in New York City, United States (no remote)
Talan can sponsor French, Canadian, Mexican, and Australian citizens for a U.S. work permit

We are seeking a talented Application Support Analyst to join our team and provide global production support for critical trading platforms across FX and ETD (Exchange-Traded Derivatives). This role is based on the trading floor, directly interfacing with traders, quants, and sales teams. You will act as the primary IT contact for daily operations and help ensure the stability, performance, and reliability of front-office applications.

Role and responsibilities

• Provide hands-on technical and functional support for FX and Derivatives trading platforms, including algorithmic trading tools and order routing systems.
• Monitor platform stability and performance, ensuring high availability, low latency, and reliable connectivity to markets
• Act as the first point of contact for incidents, resolving production issues and coordinating with traders, developers, infrastructure teams, and external vendors.
• Manage application releases, deployments, and post-rollout validation to ensure seamless integration into production environments.
• Support client FIX connectivity, OMS/EMS workflows, and post-trade STP processes.
• Work closely with engineering teams to drive system improvements, enhance platform resilience, and optimize functional capabilities.
• Participate in change management activities, including planning, documentation, and coordination of production updates.
• Contribute to team knowledge sharing, maintain up-to-date documentation, and follow global best practices for application support.

Qualifications

Qualifications

• Master’s degree in Computer Science, Engineering, Finance, or Quantitative Finance.
• Minimum 2.5 years of post-graduate experience in the financial industry.
• Ideally a solid understanding of financial markets, especially FX and Derivatives.
• Experience with FIX protocol, Linux, scripting (e.g., Bash/Python), and network protocols.
• Knowledge of algorithmic trading, pricing engines, and market connectivity.
• Familiarity with OMS/EMS platforms, STP flows, and post-trade environments.
• Strong understanding of incident/problem resolution, release management, and stakeholder coordination.
• Analytical, detail-oriented, and solution-focused mindset.
• Able to perform under pressure in a fast-paced trading environment.

At Talan, we invest in our employees' well-being and empower them with benefits, including:

• The salary range for this role is US$100,000 - US$140,000
• 401(k) retirement plan with company matching
• 15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
• 8 paid holidays + 5 sick days + 2 personal days per year
• Company health, dental, and vision insurance plans + FSA
• Voluntary STD and LTD

All your information will be kept confidential according to EEO guidelines.