Application Specialist

Power Plus Systems, LLC; United States; Remote; USD 9,100 - 13,000; Full time

Job summary

Power Plus Systems, LLC seeks an Application Specialist for remote work in the United States. You will test, troubleshoot, and update internal applications, focusing on reliability and user experience.

Collaborate with Operations, Data, and Process teams to document and rollout updates, using Claude and other AI tools to streamline test cases and improvements. The role requires a software development background, hands-on AI tool experience, and strong UI/UX emphasis, with a pay approach of

Qualifications

• Background in software development or related hands-on experience.
• 2+ years in software QA, testing, or app support.
• Experience testing web and mobile apps or automated workflows.
• Proficient with webhooks, APIs, and system integrations.
• Proven use of Claude or similar AI tools in a professional setting.

Responsibilities

• Perform manual testing and support automated testing to identify bugs and edge cases.
• Troubleshoot issues, identify root causes, and coordinate solutions with team leads.
• Test and monitor webhooks/integrations between platforms (GoHighLevel, Make, monday.com, Claude, Jotform).
• Evaluate apps from user perspective and suggest UI/UX improvements.
• Utilize Claude and AI tools to streamline test case creation and documentation.
• Implement updates with regression testing to ensure functionality.
• Collaborate to ensure proper documentation before rollout.
• Maintain testing checklists and release notes for repeatable rollouts.
• Understand front-end/back-end concepts, APIs, and data flows.
• Verify AI-generated output for accuracy and relevance.
• Troubleshoot payloads and failed integrations in webhooks.
• Adhere to manual/automated testing methods and regression testing.
• Apply strong UI/UX principles prioritizing accessibility and usability.
• Demonstrate analytical problem-solving and root-cause analysis.
• Communicate clearly with technical and non-technical stakeholders.
• Manage multiple testing projects and meet deadlines.
• Construction/electrical/trade-industry exposure is a plus.

Skills

QA testing

UI UX design

APIs

webhooks

AI tools

Education

CS/IT degree or equivalent

2+ years QA/Dev experience

Experience testing web/mobile apps

Webhooks/APIs integrations

Claude AI tools experience

UI/UX/Figma familiarity

Tools

Claude

GoHighLevel

Make

monday.com

Jotform

Figma

Job description

Location: Remote

Job Type: Full-Time

Compensation: $8 per hour based on experience, with a performance review scheduled after 90 days of employment. We believe in rewarding exceptional talents.

Position Overview:

The Application Specialist is responsible for testing, troubleshooting, and updating the internal applications, automations, and workflows developed by Power Plus Systems, ensuring each is reliable, user-friendly, and ready for rollout.

This role works closely with the Operations Manager and Data Specialist, partners with the Process Specialist to ensure all new applications and updates are properly documented before rollout, and collaborates with Admin Operations, Scheduling, Finance, Estimating, and Field teams to identify issues and implement improvements.

The ideal candidate has a software development background, hands-on experience using Claude and other AI tools, working knowledge of webhooks and integrations, and a strong understanding of user interface (UI) and user experience (UX) design.

Objectives:

• Perform manual testing and support automated testing to identify bugs, broken logic, and edge cases.
• Troubleshoot issues reported by team members, identify root causes, and coordinate solutions with the Operations Manager and Data Specialist.
• Test and monitor webhooks and integrations between platforms such as GoHighLevel, Make, monday.com, Claude, Jotform, and other company systems to ensure accurate data transfer.
• Evaluate applications from the user's perspective and recommend and implement UI/UX improvements to enhance usability, efficiency, and clarity.
• Utilize Claude and other AI tools to streamline test case creation, debugging, documentation, and application updates.
• Implement approved updates and improvements to existing applications and workflows, followed by regression testing to ensure continued functionality.
• Collaborate with the Process Specialist to ensure new applications and updates are properly documented before rollout.
• Maintain testing checklists and release notes to support consistent, organized, and repeatable rollouts.
• Strong understanding of software development concepts, including front-end and back-end logic, APIs, and data flow between systems.
• Hands-on experience using Claude and other AI tools, with the ability to evaluate and verify AI-generated output.
• Working knowledge of webhooks, including interpreting payloads, response codes, and troubleshooting failed integrations.
• Familiarity with manual and automated testing methods, test cases, and regression testing.
• Strong understanding of UI/UX design principles with an eye for functionality, accessibility, and user-friendly interfaces.
• Analytical and detail-oriented problem-solving skills with an emphasis on identifying root causes.
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical team members.
• Ability to manage multiple application testing and update projects while meeting deadlines.
• Construction, electrical, or trade-industry experience is a plus.

Education and Experience:

• Background in software development through a degree in Computer Science, Information Technology, or a related field, or equivalent hands-on experience.
• At least 2 years of experience in software development, quality assurance (QA) testing, application support, or a related role.
• Experience testing web applications, mobile applications, or automated workflows before release.
• Experience working with webhooks, APIs, and system integrations.
• Proven experience using Claude or other AI tools in a professional setting.
• Experience with UI/UX design, design reviews, or tools such as Figma is a plus.
• Experience with GoHighLevel, Make, monday.com, Claude, or similar business platforms is a plus.

Equipment Requirements:

• Smartphone for testing mobile versions of company applications.
• Stable and reliable internet connection for online operations and virtual communication.

Physical Requirements:

• Extended periods of sitting at a desk and working on a computer.
• Growth opportunities within a well-established company.
• Ongoing training and professional development opportunities.
• Opportunity for advancement within the company.
• Supportive and collaborative work environment.
• Company-observed paid United States holidays (full-time employees).

Power Plus Systems, LLC is an equal opportunity employer and welcomes applicants from all backgrounds to apply.

Join us at Power Plus Systems, LLC, and be part of our continued success as we embark on the next 20 years of excellence in residential electrical contracting!

We respond to qualified candidates within 2 business days.