Application Specialist

Frontage-Laboratories; Exton (PA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) plan

Disability insurance

Life insurance

Job summary

Frontage Laboratories Inc. is seeking an Application Specialist to support application development and IT infrastructure, automate processes, and drive digital transformation in a regulated CRO environment.

The role focuses on solution architecture, data integration, and admin support for platforms like Salesforce, NetSuite, and Power BI, in Exton, PA. Strong English communication and team collaboration are essential.

Qualifications

• Bachelor or Master in computer science or information technologies.
• 3–4 years of relevant work experience.
• Experience in life sciences/CRO is highly desirable.
• Proficiency in Python programming.
• Experience with AI-assisted coding.
• Strong teamwork and communication skills in English.
• Ability to work in a laboratory setting.

Responsibilities

• Design and communicate scalable, reliable, and secure technical strategies.
• Evaluate cost implications and optimize solutions for budget.
• Develop applications that support growth and digital transformation.
• Ensure GxP regulatory compliance for new solutions.
• Collaborate with stakeholders to analyze requirements and IT solutions.
• Facilitate solution option discussions.
• Provide admin support for Quickbase, IEBS, DocuSign, NetSuite.
• Design and maintain data integrations across systems.
• Oversee data connections in Salesforce, Quickbase, NetSuite, Power BI, and Watson.
• Configure SharePoint for document management.
• Develop and optimize applications.
• Develop new UI/UX features and ensure feasibility.
• Optimize apps for scalability and UX.
• Manage change requests to add functionalities.
• Manage privileged user access and role changes.
• Document application configurations for maintenance.
• Support users and troubleshoot across platforms.

Skills

Solution architecture

Regulatory compliance

AI-driven development

Data integration

Stakeholder collaboration

Application development

Cloud & system integration

Education

Bachelor/Master in Computer Science/IT

Tools

Salesforce

Quickbase

NetSuite

Power BI

Watson

SharePoint

DocuSign

IEBS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Application Specialist

Full Time Exton, PA, US

Application Specialist

Title: Application Specialist

Location: Exton, PA

Reports To:Senior Director, IT Infrastructure

Company

Frontage Laboratories Inc. is an award winning, publicly listed, full-service CRO/Contract Research Organization operating over 25 state-of-the-art laboratories across the US, Canada, and China, growing significant YoY growth. Our core competencies include pre-clinical, drug metabolism, pharmacokinetics/ pharmacodynamics (PK/PD), safety and toxicology, bioanalytical services, chemistry and manufacturing controls for drug development, and core laboratory services for clinical trials.

Position Summary:

We are seeking a highly-motivated, technology/AI driven team member to support computer application development and support business growth by automating business processes, applying AI technologies and integrating various computer systems. The successful candidate will perform solution architecture design, feasibility study, application prototyping, system validation and system operational support in compliance with appropriate SOP, Protocol, and Regulatory Agency guidelines, 21 CFR Part 11 compliance requirement.

Roles and Responsibilities:

• Design, present, and maintain scalable, reliable, and secure technical strategies to solve business problems.
• Evaluate cost implications of solution options, optimizing solutions for budget and operational needs.
• Develop application solution that supports business growth, digital transformation, and aligns with corporate goals.
• Ensure that all new solutions meet industry regulatory requirements for GxP systems and other relevant standards.
• Collaborate with business unit stakeholders to analyze business requirements and identify IT solutions that enhance business functions.
• Facilitate discussions with stakeholders to present solution options, ensuring a clear understanding of available choices.
• Provide administrative support for key platforms, including Corporate Quickbase, IEBS, DocuSign, and NetSuite, to maintain alignment with business requirements.
• Design, manage, and maintain data integrations for both closed systems and cloud solutions.
• Oversee data connection design and maintenance in key systems such as Salesforce, Quickbase, NetSuite, Microsoft Power BI, and Watson.
• Configure SharePoint to streamline proposal, contract, and document management, tailoring functions to support business needs.
• Application Development & Optimization.
• Develop new user-facing features and ensure technical feasibility of UI/UX designs.
• Optimize applications for scalability, reusability, and enhanced user experience.
• Manage change requests across administration systems to add new functionalities and improve the user experience.
• Manage privileged access to user roles, including access requests, terminations, and role modifications.
• Provide robust documentation of application configuration for streamlined maintenance and scalability.
• Support IT system users by addressing queries and troubleshooting issues across platforms.

Education and Requirements:

• Bachelor/Master’s Degree in computer science and information technologies,
• Minimum 3-4 years of equivalent working experience.
• Highly desirable to have experience with life science industry such as CRO.
• Master in programming language such as Python.
• Experienced in AI assisted coding.
• Proven ability to successfully work in a team environment. Excellent oral and written communication skills.
• Must be able to work and collaborate with scientific laboratory environment.
• Excellent communication skill both verbal and writing in English.

Salary and Benefits:

Frontage Laboratories offers a competitive compensation and generous benefits package including health and dental insurance, a 401(k) plan, health insurance, short and long-term disability insurance, life insurance etc.

Frontage Laboratories Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.