Application Engineering Lead: UAT, SOX, SDLC Excellence

ExlService Holdings, Inc.; Stamford (CT); Hybride; USD 95 000 - 125 000; Plein temps

Résumé du poste

ExlService Holdings, Inc. is seeking a seasoned Application Development - Business Analyst to join our Stamford team. You will own applications within the business systems portfolio, drive enhancements, and coordinate UAT to ensure successful deployments.

The role requires solid SDLC knowledge, strong stakeholder communication, and experience with service delivery in a fast-paced environment across operations, partnerships, sales and marketing, and live events.

Qualifications

• 5+ years of experience as a Business Systems Analyst, with end-to-end ownership of enterprise business systems.
• Strong stakeholder communication and ability to translate requirements into technical specs.
• Experience leading UAT activities and coordinating defect resolution.
• Knowledge of SDLC, QA, and system integration best practices.
• Familiarity with Waterfall, Agile, or hybrid delivery approaches.
• CSM or PMP certification preferred.

Responsabilités

• Own as the subject matter expert for applications in the business systems portfolio.
• Deliver enhancements and small projects aligned with business priorities and timelines.
• Lead UAT activities and secure final business approval before deployment.
• Coordinate access provisioning with IT Helpdesk and validate user roles.
• Provide Level 2 application support and triage help desk tickets.
• Collaborate with Cyber Security and IT Audit for SOX compliance evidence.

Connaissances

Business analysis

Stakeholder communication

UAT coordination

SDLC knowledge

Agile/Waterfall

CSM/PMP preferred

Outils

.NET/C# or JAVA development

Description du poste

ExlService Holdings, Inc. is seeking a seasoned Application Development - Business Analyst to join our Stamford team. You will own applications within the business systems portfolio, drive enhancements, and coordinate UAT to ensure successful deployments.

The role requires solid SDLC knowledge, strong stakeholder communication, and experience with service delivery in a fast-paced environment across operations, partnerships, sales and marketing, and live events.