Application Engineer - Technical Sales & Customer Training

Crane Engineering; Kimberly (WI); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance

401k with company match

Work-life balance

Flexible Workplace arrangement

Community involvement

Job summary

Crane Engineering is seeking an Application Engineer to blend sales and technical skills to grow our business within an assigned Midwest market. The role supports internal and external customers, provides training, and assists the sales team with information and quotations.

The candidate should have a related engineering degree and customer-service orientation, with the ability to manage a fast-paced workload and work with vendor-based software.

Qualifications

• Bachelor’s degree in a related engineering field.
• Minimum of one-year related experience and/or training; or equivalent combination of education and experience.
• An engineering professional with appropriate industry/educational experience.
• A customer-service focused individual that successfully responds to technical and non-technical customer and employee inquiries.
• An ability to handle a varied and fast-paced workload to meet customer requirements for projects.
• A well-organized and self-directed team player.
• Ability to work with various computer programs including vendor-based software.

Responsibilities

• Develops and maintains the product and application knowledge necessary to service internal and external customers within the assigned market.
• Supports and keeps sales and management staff informed of major projects; assists office and warehouse staff with application and product information.
• Provides customer and employee product training and sales call technical support.
• Provides technical sales and marketing support to Crane customers and staff.
• Provides the highest quality quotations possible for the specific application as outlined by the customer or Account Manager.
• Accurately prices, verifies contractual obligations, internal costs, agency sales and stock/drop-shipments.
• Develops the product and application knowledge necessary to service the needs of our customers and sales staff
• May perform other duties as assigned.

Skills

Customer service

Team player

Technical support

Vendor software

Education

Bachelor’s degree in a related engineering field

Tools

Vendor-based software

Job description

Crane Engineering is seeking an Application Engineer to blend sales and technical skills to grow our business within an assigned Midwest market. The role supports internal and external customers, provides training, and assists the sales team with information and quotations.

The candidate should have a related engineering degree and customer-service orientation, with the ability to manage a fast-paced workload and work with vendor-based software.