Application Engineer

Crane Engineering; Kimberly (WI); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance

401k with company match

Work-life balance

Flexible Workplace arrangement

Community involvement

Job summary

Crane Engineering is seeking an Application Engineer to blend sales and technical skills to grow our business within an assigned Midwest market. The role supports internal and external customers, provides training, and assists the sales team with information and quotations.

The candidate should have a related engineering degree and customer-service orientation, with the ability to manage a fast-paced workload and work with vendor-based software.

Qualifications

• Bachelor’s degree in a related engineering field.
• Minimum of one-year related experience and/or training; or equivalent combination of education and experience.
• An engineering professional with appropriate industry/educational experience.
• A customer-service focused individual that successfully responds to technical and non-technical customer and employee inquiries.
• An ability to handle a varied and fast-paced workload to meet customer requirements for projects.
• A well-organized and self-directed team player.
• Ability to work with various computer programs including vendor-based software.

Responsibilities

• Develops and maintains the product and application knowledge necessary to service internal and external customers within the assigned market.
• Supports and keeps sales and management staff informed of major projects; assists office and warehouse staff with application and product information.
• Provides customer and employee product training and sales call technical support.
• Provides technical sales and marketing support to Crane customers and staff.
• Provides the highest quality quotations possible for the specific application as outlined by the customer or Account Manager.
• Accurately prices, verifies contractual obligations, internal costs, agency sales and stock/drop-shipments.
• Develops the product and application knowledge necessary to service the needs of our customers and sales staff
• May perform other duties as assigned.

Skills

Customer service

Team player

Technical support

Vendor software

Education

Bachelor’s degree in a related engineering field

Tools

Vendor-based software

Job description

We are a family-oriented Midwest based company in Wisconsin, Minnesota, and Michigan. As a result of our growth, we have a need for an Application Engineer to utilize sales and technical capabilities to grow Crane business within an assigned market.

Our mission is to help customers succeed. To achieve our mission, we’ve instilled a culture and environment that encourages new ideas, promotes experimentation, and inspires innovation. Crane Engineering team members impact the organization’s success and are recognized for creating “WOW!” customer experiences.

What You Get To Do

• Develops and maintains the product and application knowledge necessary to service internal and external customers within the assigned market.
• Supports and keeps sales and management staff informed of major projects; assists office and warehouse staff with application and product information.
• Provides customer and employee product training and sales call technical support.
• Provides technical sales and marketing support to Crane customers and staff.
• Provides the highest quality quotations possible for the specific application as outlined by the customer or Account Manager.
• Accurately prices, verifies contractual obligations, internal costs, agency sales and stock/drop-shipments.
• Develops the product and application knowledge necessary to service the needs of our customers and sales staff
• May perform other duties as assigned.

Requirements

What We Need From You

• Bachelor’s degree in a related engineering field preferred.
• Minimum of one-year related experience and/or training; or equivalent combination of education and experience.
• An engineering professional with appropriate industry/educational experience.
• A customer-service focused individual that successfully responds to technical and non-technical customer and employee inquiries.
• An ability to handle a varied and fast-paced workload to meet customer requirements for projects.
• A well-organized and self-directed team player.
• Ability to work with various computer programs including vendor-based software.

We Are Winning When

• Integrity & Respect – Work with the highest ethical standards, interact openly and directly, honor our commitments and value diversity of styles, roles, and perspectives.
• Teamwork – Actively collaborate with others to solve problems and create opportunities. Devote ourselves to the team’s and others’ success.
• Customer Focus – Make customers the starting point for everything we do. Understanding what they want and expect from us will enable us to earn their loyalty.
• Excellence & Innovation – Continuously elevate our expertise and knowledge to strengthen our competitive advantage; and always look for ways to apply breakthrough ideas.
• Passion & Energy – Bring passion and energy to our work so that we are “energy givers”, enabling us to own and pursue objectives in spite of obstacles and adversity.
• Fun! – Enjoy what we do and have fun with each other – celebrate a job well done… “25% more fun”.

Benefits and Team Member Perks

• Positivity, cohesiveness and celebrating a job well done!
• Competitive compensation and benefits structure within a values-driven culture
• Work-life balance; generous paid time off program and ability to participate in Flexible Workplace arrangement
• Comprehensive health insurance coverage
• 401k with generous company match
• Intuitive health and wellness program that rewards participation
• Community involvement and volunteering opportunities
• Continuous learning through our talent learning management system – Crane University

Crane Engineering is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law. Crane Engineering also participates in E-Verify to verify identity and employment eligibility.