Application Engineer - Server Solutions & Tech Support

Super Micro Computer, Inc.; San Jose (CA); On-site; USD 80,000 - 100,000; Full time

Job summary

Supermicro in San Jose, CA is seeking an Application Engineer to deliver technical support for servers and workstations, collaborating with sales and service teams to resolve product issues. You will troubleshoot hardware and software problems, demonstrate product capabilities on-site, and expand your expertise across new product lines.

The role requires a EE or CS degree with 1+ years' experience, strong communication, and the ability to work independently in a fast-paced environment.

Qualifications

• Bachelor’s degree in EE or CS required.
• 1+ years of professional experience preferred.
• Extensive hands-on experience with servers and workstations.
• Experience developing or deploying automation scripts for Windows and Linux.

Responsibilities

• Provide expert technical support to customers for servers and workstations.
• Troubleshoot hardware and software issues with precision.
• Collaborate with the sales team to provide technical insights.
• Deliver product presentations and demonstrations during on-site visits.
• Stay current on product lines and capabilities.
• Coordinate with Product Management to address quality issues.

Skills

Server hardware

Windows scripting

Linux scripting

Communication skills

Education

Bachelor’s degree in EE or CS

Job description

Supermicro in San Jose, CA is seeking an Application Engineer to deliver technical support for servers and workstations, collaborating with sales and service teams to resolve product issues. You will troubleshoot hardware and software problems, demonstrate product capabilities on-site, and expand your expertise across new product lines.

The role requires a EE or CS degree with 1+ years' experience, strong communication, and the ability to work independently in a fast-paced environment.