Application Engineer II: Customer-Driven Solutions

Watlow Electric Manufacturing Company; Hillsboro (OR); On-site; USD 75,000 - 110,000; Full time

Job summary

Watlow Electric Manufacturing Company in Hillsboro, OR is seeking an Applications Engineer II to provide technical support to customers, distributors, and sales partners. You will advise on product selection, setup, and programming, and prepare quotes for standard and modified products within pricing guidelines.

You will collaborate across Sales, Engineering, Operations, and Quality to translate customer needs into practical production instructions, supporting prototypes and investigations as

Qualifications

• Bachelor’s degree in engineering; or a two-year degree with related experience; or equivalent experience.
• Typically 5–8 years of related technical, applications, engineering, manufacturing, or customer-support experience.
• Knowledge of products, applications, and processes, with the ability to identify improvement opportunities.
• Strong customer-facing communication, interpersonal, listening, and conflict-resolution skills.
• Ability to develop quotations and work within established pricing guidelines.
• Ability to support presentations and other customer-facing activities.

Responsibilities

• Provide technical advice to sales agents, customers, and distributors, including training when needed.
• Advise on product selection, application, setup, and programming for control products.
• Prepare and present quotes for standard and modified products and services within pricing guidelines.
• Convert customer needs into clear instructions for production and support orders generated from quotes.
• Serve as a post-sale technical resource and maintain productive relationships with established customers.
• Support sales efforts to develop new customers and contribute to product growth strategies.
• Provide feedback on customer needs, product gaps, market trends, competitors, sales volume, and forecasts.
• Modify product and process designs.
• Create drawings and documentation supporting product and process design and development.
• Prepare CAD drawings for new parts and assemblies.
• Read and interpret customer drawings and specifications.
• Assemble bills of material and routings for standard or modified standard products.
• Process rework and prototype orders for standard and non-standard products.
• Partner with Engineering on smaller customer projects, product investigations, and technical information requests.
• Prepare tools, equipment, and prototypes and conduct experiments and tests as needed.
• Assist with returned-material issues and product investigations.
• Participate in quality investigations failure analysis and support corrective actions.
• Work effectively with Sales, Engineering, Manufacturing, Quality, Operations, customers, suppliers, and distributors.

Skills

Strong customer-facing comms

Interpersonal skills

Listening skills

Conflict-resolution

Quotation development

Education

Bachelor’s degree in engineering

Two-year degree with related experience

Job description

Watlow Electric Manufacturing Company in Hillsboro, OR is seeking an Applications Engineer II to provide technical support to customers, distributors, and sales partners. You will advise on product selection, setup, and programming, and prepare quotes for standard and modified products within pricing guidelines.

You will collaborate across Sales, Engineering, Operations, and Quality to translate customer needs into practical production instructions, supporting prototypes and investigations as