Application Engineer - Additive Manufacturing

3DGence America Inc.; Dallas (TX); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401k Retirement Plan with companymatch

Competitive Medical, Dental, Vision

Paid Time Off

Relocation assistance

Job summary

3DGence America Inc. in Dallas is seeking an Application Engineer for on-site work in the Additive Manufacturing field. You will assist customers with part design and production setup and onboard them to our solutions.

The role requires a Mechanical or Electrical Engineering degree and at least 2 years in advanced manufacturing or 3D printing, CAD skills, and a hands-on problem-solving mindset. Travel up to 25% and collaboration with Sales and R&D are expected.

Qualifications

• Minimum 2 years in Advanced Manufacturing, 3D Printing, or technical engineering.
• CAD experience required.
• Hands-on engineering mindset with problem-solving skills.
• Excellent communication and teamwork.

Responsibilities

• Help customers unlock the full potential of Additive Manufacturing by assisting with part design and production set-up.
• Onboard customers to 3DGence solutions and services.
• Collaborate with the Sales team with technical expertise.
• Identify, troubleshoot, and resolve technical issues reported by stakeholders, propose and lead activities for continuous improvement.
• On-site installations for Industrial 3D Printing Solutions at customer locations.
• Build and contribute to 3DGence's support knowledge base to engage customers.
• Participate in R&D and innovation projects as required.

Skills

CAD experience

Hands-on engineering mindset

Strong communication

Collaboration

Education

Mechanical Engineering

Electrical Engineering

Job description

Application Engineer – Additive Manufacturing (On-site)

Applicant must be currently legally authorized to work in the United States. Visa sponsorship is not available at this time.

3DGence is a global manufacturer of high-performance Industrial 3D printing production systems, experiencing rapid growth in the Additive Manufacturing industry. We established our Americas Headquarters in September 2018 and are looking to expand and grow our team. Our clients span from Aerospace and Automotive to Medical and Consumer Products. We are currently seeking an Application Engineer at our Dallas Headquarters who shares our vision that Additive Manufacturing will revolutionize the industry of the 21st century, and our passion for putting our customers first and helping them grow. Fast-track your career by joining our dynamic team and come work for an exciting company in the most cutting edge of industries!

JOB RESPONSIBILITIES:

• Help our customers unlock the full potential of Additive Manufacturing by assisting with part design and production set-up.
• Onboard customers to 3DGence solutions and services.
• Collaborate with the Sales team with technical expertise.
• Identify, troubleshoot, and resolve technical issues reported by stakeholders, propose and lead activities for continuous improvement.
• On-site installations for Industrial 3D Printing Solutions at our customer locations.
• Use and help build the 3DGence's support knowledge base to engage prospective customers and make our current customers more successful.
• Participate in R&D and innovation projects as required.
• Travel time up to 25%.

REQUIRED EDUCATION:

• Degree in Mechanical Engineering, Electrical Engineering, or related field (MSc, BSc).

REQUIRED EXPERIENCE & SKILLS:

• Minimum 2 years of experience working in an Advanced Manufacturing, 3D Printing, or Technical Engineering role.
• CAD experience.
• Hands-on Engineering mindset.
• Proactive, creative thinker with a proven ability to provide solutions.
• Great communication and interpersonal skills to thrive in a collaborative and team working environment.

PREFFERED EXPERIENCE & SKILLS:

• Additive Manufacturing/3D Printing/CNC Engineering background and interest
• Experience in providing top-tier customer engagement or technical support in a professional environment.

BENEFITS:

• 401k Retirement Plan with company match.
• Competitive Medical, Dental, Vision insurance choices.
• Paid and Sick Time Off.
• Available relocation assistance.

Learn more about 3DGence: https://3dgence.com/america/

• 3DGence America Inc. is proud to be an equal opportunity employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.