Application Engineer, Additive (3D Scanning)

TriMech; Charlotte (NC); Hybrid; USD 65,000 - 70,000; Full time

Benefits offered by this job

Hybrid Work Arrangements

Flex PTO

Competitive Group Benefits Plan

Perkopolis Membership Access –Employee

Job summary

TriMech is seeking a Solutions Consultant to support the Additive Manufacturing Sales team in Charlotte, NC. You will demonstrate and discuss 3D scanning technologies from Artec and Zeiss, provide post-sales training, and tailor technical solutions to client needs.

You will build long-term client relationships, identify service or software opportunities, and deliver webinars and on-site trainings while traveling up to two days per week.

Qualifications

• Experience: 0-2 years of 3D scanning experience.
• Bachelor’s Degree or equivalent.
• Understanding of reverse engineering and metrology principles.
• Good SOLIDWORKS or 3D CAD skills.
• Lean Six Sigma knowledge.
• Strong verbal and written communication skills.
• Ability to travel up to 2 days/week and occasional overnight stays.
• Self-starter with minimal supervision.

Responsibilities

• Demonstrate 3D scanners and software for prospects and clients.
• Support sales to win opportunities with technical solutions.
• Conduct webinars and in-person or online trainings.
• Identify best solutions for product manufacturability.
• Create custom training curricula and data sets for demonstrations.
• Maintain relationships with TriMech clients and capture feedback.
• Interface with clients and prospects on a technical level.

Skills

Strong communication

Self-starter

Adaptability

Willingness to travel

Customer-facing

Presentation skills

Education

Bachelor's degree or equivalent

Tools

SOLIDWORKS

3D CAD

PolyWorks/PCDMIS/ControlX

Zeiss Inspect

Job description

This position works with the Additive Manufacturing Sales team with industry leading 3D Scanning OEMS like Artec and Zeiss. The main goal of the role is to technically support the Sales team to enable our clients to implement advanced 3D scanning technologies. In this role, the Solutions Consultant provides all range of customer support from initial technology demonstrations and discussions to post sales consulting and training. This role will identify the best solution for the client and help assure proper implementation of that product. The ideal candidate should have a keen eye for spotting additional service or software opportunities that may arise throughout the relationship with the client. This person will have the interpersonal skills necessary to foster positive long-term relationships and strong presentation skills are required.

DUTIES AND RESPONSIBILITIES

• Maintain a high level of expertise with all TriMech products demonstrating such through achievement of technical certifications including Artec and Zeiss 3D Scanners.
• Responsible for representing TriMech Solutions as local branding.
• Work with Account Managers to discover client needs/concerns of TriMech products and services and help create the future vision of that product implementation.
• Capture client feedback for marketing and other departments to evaluate.
• Maintain and help create relationships with TriMech clients.
• As part of the Sales team, support sales to win opportunities by evaluating projects and providing technical solutions for customers.
• Perform demonstrations on 3D scanners and software for prospects and clients.
• Assist customers to identify best solution for product manufacturability.
• Create data sets and show 3D scanner as well as software functionality for custom demonstrations, as required.
• Conduct webinars and seminar presentations, etc.
• Help identify sales opportunities from a technical perspective.
• Conduct technical and process-oriented visits for existing clients.
• Technical liaison… interface with clients and prospects on a technical level.
• Provide Service or project work as required.
• Provide Technical Support as required.
• Conduct regularly scheduled in person or online 3D scanner related training classes.
• Work with clients to create custom training classes and proper curriculum.
• Performs other related duties as assigned, consistent with the scope and level of the role.

SKILLS AND REQUIREMENTS

• Experience: 0-2 years of 3D scanning experience.
• Bachelor’s Degree or equivalent.
• Understanding of reverse engineering and metrology principles.
• Ability to get into high security facilities.
• Good to know any inspection software such as PolyWorks/PCDMIS/ControlX, Zeiss Inspect.
• Working knowledge of part inspection process, GD&T, and First Article inspection is a plus.
• Good SOLIDWORKS or 3D CAD skills.
• Lean Six Sigma knowledge.
• Strong verbal and written communication skills.
• Must have the ability to work in a busy environment and be adaptable to an ever-changing daily/weekly schedule of tasks.
• Ability to travel as much as 2 days/week including an overnight stay on occasion.
• Must be a self-starter that needs little management oversight to accomplish assigned tasks.
• Passionate thought leader in 3D Scanners.

COMPENSATION

• $65,000 - $70,000 per annum
• Quarterly Bonus based on Activity - $1,000 per quarter
• Annual Company Bonus based on KPIs and company performance – 4% of base

PERKS AND BENEFITS

• Hybrid Work Arrangements
• Flex PTO
• Competitive Group Benefits Plan
• Perkopolis Membership Access – Employee perk and discount programs.