Application Engineer

Netrolynx AI; United States; On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Health & wellness program

Paid time off

Flexible Workplace

Job summary

Crane Engineering Sales Inc. is seeking an Application Engineer to support the growth of our crane business within an assigned market. You will apply your technical knowledge and sales capabilities to help customers identify appropriate products and solutions.

You will work closely with customers, Account Managers, and office and warehouse teams, balancing technical problem-solving with outstanding customer service in a fast-paced environment.

Qualifications

• Bachelor's degree in a related engineering field preferred.
• At least one year of related experience and/or training.
• Customer-service mindset with ability to handle technical and non-technical questions.
• Strong collaboration, self-direction, and ability to manage priorities and stay organized.
• Comfort with a range of computer programs, including vendor-based software.
• Willingness to continue developing product and application expertise.

Responsibilities

• Develop and maintain product and application knowledge to support customers and internal teams.
• Provide technical sales and marketing support and deliver product training.
• Support sales calls with technical insight and help access accurate product and application information.
• Prepare quotations based on customer requirements and verify pricing, costs, and stock arrangements.
• Keep sales and management informed about major projects and coordinate service across teams.
• Demonstrate Crane Engineering values: integrity, respect, collaboration, and customer focus.

Skills

Engineering knowledge

Customer service mindset

Communication

Collaboration

Vendor software

Problem-solving

Education

Bachelor's degree in related engineering field

Tools

Vendor-based software

Job description

About The Company

Crane Engineering Sales Inc. is a family-oriented company serving customers across Wisconsin, Minnesota, and Michigan. Our mission is to help customers succeed by providing the knowledge, support, and solutions they need. We foster a culture that encourages new ideas, promotes experimentation, and inspires innovation. Our team members contribute to the organization's success and are recognized for creating memorable customer experiences. We value integrity, respect, teamwork, customer focus, excellence, innovation, passion, and energy in how we work together and serve our customers.

About The Company

Crane Engineering Sales Inc. is a family-oriented company serving customers across Wisconsin, Minnesota, and Michigan. Our mission is to help customers succeed by providing the knowledge, support, and solutions they need. We foster a culture that encourages new ideas, promotes experimentation, and inspires innovation. Our team members contribute to the organization's success and are recognized for creating memorable customer experiences. We value integrity, respect, teamwork, customer focus, excellence, innovation, passion, and energy in how we work together and serve our customers.

About The Role

Crane Engineering Sales Inc. is seeking an Application Engineer to support the growth of our crane business within an assigned market. In this role, you will apply your technical knowledge and sales capabilities to help customers identify appropriate products and solutions. You will work closely with customers, Account Managers, sales and management staff, and office and warehouse teams. The successful candidate is comfortable balancing technical problem-solving with customer service, communicating clearly with a range of audiences, and managing a varied workload in a fast-paced environment.

Qualifications

A bachelor's degree in a related engineering field is preferred. Candidates should have at least one year of related experience and/or training, or an equivalent combination of education and experience. We are looking for an engineering professional with relevant industry or educational experience and a customer-service mindset. You should be able to respond effectively to both technical and non-technical questions from customers and employees, manage competing priorities, and stay organized while meeting project requirements. Strong collaboration skills, self-direction, and the ability to work with a range of computer programs, including vendor-based software, are important. A willingness to continue developing product and application expertise is essential.

Responsibilities

Develop and maintain the product and application knowledge needed to support customers and internal teams in your assigned market. Provide technical sales and marketing support to Crane customers and staff, and deliver product training for customers and employees. Support sales calls with technical insight and help office and warehouse colleagues access accurate product and application information.

Prepare high-quality quotations based on the customer's or Account Manager's stated application requirements. Review pricing carefully and verify contractual obligations, internal costs, agency sales details, and stock or drop-shipment arrangements. Keep sales and management staff informed about major projects and contribute to coordinated service across teams. Work with colleagues to address customer needs, support project requirements, and provide responsive, accurate information. Additional duties may be assigned as business needs evolve.

In your work, demonstrate Crane Engineering's values by acting with integrity and respect, collaborating to solve problems, and keeping the customer at the center of decisions. Bring curiosity and a commitment to continuous improvement, and contribute positively to a team culture that values shared success and celebrates a job well done.

Benefits

Crane Engineering offers competitive compensation and benefits within a values-driven culture. Team members can access comprehensive health insurance, a 401(k) plan with a generous company match, and a health and wellness program that rewards participation. The company supports work-life balance through a generous paid time off program and the ability to participate in a Flexible Workplace arrangement. Additional opportunities include community involvement and volunteering, as well as continuous learning through Crane University, the company's talent learning management system. Our team culture emphasizes positivity, collaboration, and recognition of good work.

Equal Opportunity

Crane Engineering Sales Inc. is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law. Crane Engineering also participates in E-Verify to verify identity and employment eligibility.